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Staffing was great - Both counter Reps were excellent . However, Robert went above & beyond in making our stay comfortable & complete. Thanks again to the Westin Team for a great experience. We will be back. Dawn Limited menu at the restaurant./bar area
I made the reservation for the wrong night... The night prior to our stay... We were charged for both nights, of course, but the woman who checked us in not only made me feel stupid for making the wrong reservation (like I didn't feel stupid enough already) but she was also very rude about having to find us a room for that night. I felt like they could have given us a better rate for the second night. We won't be staying here again!
A Denver blizzard shut down the airport and all major highways making it impossible to get to the hotel, but they would not refund me
Great location between Denver and Boulder. My only complaint was a mildew smell in the shower.
Staying a bit out of town gives a great value for the money. This kind of hotel in downtown area would go for 3 times as much. Rooms do not have tubs (except for accessible rooms, apparently), which is kind of unusual.
The bed was comfortable and the staff was great! There should be refrigerators in the room as well as more places to sit outside with out having to eat or drink in the reaturant. Also, the staff should know more about their surroundings ... Where the parks and great reaturants are. Without a fridge and a place to sit outside.... My family and I won't be staying here again.
Well maintained breakfast with friendly staff. Access to the hotel is good coming from the south (Denver) on highway 36, but awkward from the north, east or west. It requires going around a very large block with multiple commercial structures. Adjacent restaurants are also a bit pricey.
The staff was wonderful and extremely helpful. The room was clean and comfortable with a refrigerator and microwave. The pool was heated and the whirlpool was very hot, just the way I like it. The only problem was the lack of towels for the pool.
This was the most compfotable room we have stayed in! nothing it was great