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Helpful Staff Every door on my floor slammed ridiculously loud anytime one was used- not conducive to relaxing or getting much needed sleep.
They were nice the rooms were clean they have an outside pool that my kids loved so all in all they had fun as did I.
The complimentary breakfast was great. I believe, Marta, had the place up and running before 6am. The French toast was not overcooked, had hot syrup, & sausage was great. Sil, at check-in, was accomadating to get me a first floor room after a long day of traveling. She was also friendly at check-out early the next morning. The room was not clean. There was someone else's hair from shaving on & around the dish that had the shampoo/soap bottles. The bathroom had at least a week worth of dust on top of the shower. Dirty washcloths were in the bathroom as well. The tea bags in the room were stained so at one time they had gotten wet, but were just returned & flipped over. I probably will not be back to your location!
They were super accommodating for us traveling with our two dogs, an put us in a room with easy outdoor access. The breakfast left a bit to be desired
The layout of the room was so efficient! We loved the fact that one could shower and yet there was a seperate lavoritory. Ok, I don't want to be a punk here, but ..... there really was not anyting! Even the "Free" breakfast seemed first rate. Hampton has been getting pretty chinsy lately.
Room was comfortable and well-appointed. Breakfast was rather ordinary. No help with luggage. And the big surprise was that we were charged for parking. When we arrived, the front desk person asked 'Would you like a parking pass?' when what she should have asked is "Would you like to buy a parking pass?' For the price we paid for the room, we would have expected more spectacular breakfast, help with luggage, and free parking.
Hot tub broken Parking fee
It's hard to get a real good feel for a hotel in one night but no complaints. We were showing some friends around downtown since we inherited some property on the other end of the mall. We had dinner and drinks so it was nice to close to the hotel. The beds were awesome, very comfortable and the staff was friendly. The elevator rubber wheels made a sliding sounds when coming to a stop on the 4th floor. It sounded like the rubber wheels were trying to catch up with the elevator stopping, a little weird sounding and bothersome. You might want to check on that.
Very nice,clean,comfortable beds,nice pool area and had a playground for younger children. I think that's a bonus for young families! There wasn't anything I didn't like! We enjoyed our stay very much!
Room was nice and clean and they gave us a warm cookie each during check in, which was a nice touch. We were on the sixth floor but the elevators were close and we were able to get to our room quickly. The pool and jacuzzi closed really early, which I wasn't too thrilled about.
Beds were big and comfortable, always love the cookies, and the lady at the front desk was very friendly!