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The staff members with whom I dealt were extremely attentive and helpful. The facilities are clean and very pretty, especially those out in public view (e.g. the breakfast room, the fitness room, etc.) The breakfast had more than enough to eat and it was good enough for "free". There was only a sheet and an extremely warm comforter bedspread on the bed. In the closet was an extraordinarily heavy (in weight) blanket which would have crushed our bodies. The air conditioner, while reading out a bright, digital "65" was clearly not putting out 65 degree cool, though turned as cold as it would allow, and so sleeping at night was uncomfortable. Other things not open to public view were inadequate, especially for a hotel this costly. The toilet paper was a disgrace--clearly no executive of this company has ever tried to use it. I was reminded again of how hotels today put alot of work and effort into anything seen by the public, but really don't serve their clients in the rooms.
It was our halfway to Durango, so it was fine for a quick resting place. The staff was also pleasant. Got in late and had a difficult time finding an entrance. Once we were checked in we learned right away that they were out of most toiletries.
Clean and great gym/pool area Lights not working in room
Nice facilities, very clean. Great staff. Average breakfast
Our room was one that was remodeled. It was spacious and clean. Beds were comfy. Breakfast was pretty standard. Outdoor hot tubs were hot but lacked in bubbles. Kids loved the indoor pool. Very nice owners!