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Clean and great gym/pool area Lights not working in room
We truly enjoyed the location of the Hampton as it was close to multiple mountain towns. The room was comfortable and we were able to unwind. The front desk staff was very friendly and as helpful as we needed. Even the breakfast was pretty good - not 5 star but good and more than enough. The cleaning staff needs to step up and pay attention to detail. While it appeared mostly clean - the trash was empty, the tub and sink shined, and bedding was untarnished. There was a bottle cap from a soda left on the desk and a stick from an ice cream bar on the floor under the desk. Yuck!
The staff members with whom I dealt were extremely attentive and helpful. The facilities are clean and very pretty, especially those out in public view (e.g. the breakfast room, the fitness room, etc.) The breakfast had more than enough to eat and it was good enough for "free". There was only a sheet and an extremely warm comforter bedspread on the bed. In the closet was an extraordinarily heavy (in weight) blanket which would have crushed our bodies. The air conditioner, while reading out a bright, digital "65" was clearly not putting out 65 degree cool, though turned as cold as it would allow, and so sleeping at night was uncomfortable. Other things not open to public view were inadequate, especially for a hotel this costly. The toilet paper was a disgrace--clearly no executive of this company has ever tried to use it. I was reminded again of how hotels today put alot of work and effort into anything seen by the public, but really don't serve their clients in the rooms.
The rooms are clean and comfortable. The staff is friendly and accommodating. We usually have a 25' gooseneck trailer when we travel and Gateway has a nice big parking lot that is easy to navigate. No doubt we'll stay there the next time we're in Salida.
Location was nice and the room was remolded recently, so it was clean. The bed was uncomfortable and the breakfast was less than mediocre.
Our room was one that was remodeled. It was spacious and clean. Beds were comfy. Breakfast was pretty standard. Outdoor hot tubs were hot but lacked in bubbles. Kids loved the indoor pool. Very nice owners!
Nice facilities, very clean. Great staff. Average breakfast