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Clean and great gym/pool area Lights not working in room
It was our halfway to Durango, so it was fine for a quick resting place. The staff was also pleasant. Got in late and had a difficult time finding an entrance. Once we were checked in we learned right away that they were out of most toiletries.
Location was good, lots of breakfast options. The door to the hallway was terrible. Had to work and pull to make sure it closed. There was a small gap between the door and the frame. Seemed to offer nothing as a sound barrier. We heard every little noise outside, which became really bad when the ice machine kept going off at 6 in the morning, along with the constant hum of the vending machine and the kids running around. I would not pay the extra money to stay here again.
Clean & great location!! Did not recieve my honor points for my 2 night stay - Why?
The staff members with whom I dealt were extremely attentive and helpful. The facilities are clean and very pretty, especially those out in public view (e.g. the breakfast room, the fitness room, etc.) The breakfast had more than enough to eat and it was good enough for "free". There was only a sheet and an extremely warm comforter bedspread on the bed. In the closet was an extraordinarily heavy (in weight) blanket which would have crushed our bodies. The air conditioner, while reading out a bright, digital "65" was clearly not putting out 65 degree cool, though turned as cold as it would allow, and so sleeping at night was uncomfortable. Other things not open to public view were inadequate, especially for a hotel this costly. The toilet paper was a disgrace--clearly no executive of this company has ever tried to use it. I was reminded again of how hotels today put alot of work and effort into anything seen by the public, but really don't serve their clients in the rooms.
Great location. Very clean. Decent breakfast buffet. Good sized indoor pool with hot tub. Hotel washing machine broke while we were there. Made towels a commodity for a couple of days.
Our room was one that was remodeled. It was spacious and clean. Beds were comfy. Breakfast was pretty standard. Outdoor hot tubs were hot but lacked in bubbles. Kids loved the indoor pool. Very nice owners!
Nice facilities, very clean. Great staff. Average breakfast