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Das Zimmer war sehr sauber und sehr komfortabel. Das Personal war freundlich und hilfsbereit. Ich würde auch wieder dort übernachten.
Das Bett war gemütlich, sauber, tolles Frühstück, freundliches Personal, günstige Lage, kostenloser Shuttle.
Komfortabel beds....professional freundliches Personal ... Kühlschrank im Zimmer Langsame Aufzüge ...
The customer service as a result of an extraordinary staff was second to none. They went out of their way to make sure we had a great experience. Wonderful breakfast each morning and rooms were very nice, comfortable and clean. I would recommend this hotel to anyone traveling to the Denver area. Nothing, it was awesome!
The staff was unfailingly polite and helpful and there were fresh cookies in the PM. The heating/air conditioning system is antiquated and noisy. Every time it came on through the night, it shake, rattles and wake me up. I ended up simply turning it off, which resulted in an overheated room.
The man at front desk was very nice even during Christmas Eve and Christmas Day. I was unhappy with a room they assigned problem me with ad he immediately changed it. No problem.
Pet friendly with no fees. The staff was very friendly and helpful. The limited breakfast, but it was adequate.
Room size, location, friendly staff Mattresses need replacing
The hotel was very convenient and the rooms were very clean. It's located in a perfect area to head downtown Denver or up into the mountains or quickly reach Red Rocks. Overheard one person complain about pot smoking smell, but although the hotel is 100% smoke free, the front desk said that since it was now legal in Denver, there was nothing they could do about it. Also, we were under the impression based on the description through Kayak and Booking.com that our room was the suite; however we received a lesser room. The breakfast coffee was extremely weak, too.
On arrival to room I checked the bed for bedbugs. On one of the mattresses there was cluster of what looked like brown bug eggs at the foot of the bed. This cluster looked like it had been sprayed with a liquid. There was also a blood streak a few inches away from that. I spoke with the front desk, they moved us to a much smaller room, with one bed, no suspicious spots on the mattress. The next day I spoke with the front desk "manager" and asked if I would receive a discount for being moved to a smaller room. She said no, she couldn't do that because I booked through an agency. I would have thought she would be happy to accommodate my request, so I wouldn't write a horrible internet review. I guess she did not care.
Great staff. Tons of breakfast options. Super comfortable bed. Great price. Super close to Red Rocks if you take Lyft or Uber. Perfect for business. Very quiet, even with back to back shows at Red Rocks while we were there. Not much nightlife nearby. Couple bars and a liquor store a 20 minute walk down Wadsworth.
The beds were very small, single size (maybe). When I reviewed the hotel description and called them they said the two room bedrooms had beds that were queen size. The beds were not the advertised size, they could only sleep 1 adult.