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Room size, location, friendly staff Mattresses need replacing
Pet friendly with no fees. The staff was very friendly and helpful. The limited breakfast, but it was adequate.
The hotel was very convenient and the rooms were very clean. It's located in a perfect area to head downtown Denver or up into the mountains or quickly reach Red Rocks. Overheard one person complain about pot smoking smell, but although the hotel is 100% smoke free, the front desk said that since it was now legal in Denver, there was nothing they could do about it. Also, we were under the impression based on the description through Kayak and Booking.com that our room was the suite; however we received a lesser room. The breakfast coffee was extremely weak, too.
It was perfect!!!! Thank you!
computer room, close to my daughter, room was kept clean and supplied with soaps - etc. construction noise next door (should make guest aware before arrival), coffee/ tea bar near check-in counter was often out of coffee-cups-etc., some carpets needed cleaning (worst was in front of elevator on 4th floor)
I have stayed at several hotels around Denver some even pricier than this hotel. I paid double he price and had a hot room elsewhere. My room was cool and comfortable :) They foryer is a little crowded
The man at front desk was very nice even during Christmas Eve and Christmas Day. I was unhappy with a room they assigned problem me with ad he immediately changed it. No problem.
The staff was unfailingly polite and helpful and there were fresh cookies in the PM. The heating/air conditioning system is antiquated and noisy. Every time it came on through the night, it shake, rattles and wake me up. I ended up simply turning it off, which resulted in an overheated room.
Location was great. 15 min from red rocks and 15 min from downtown with things around. Staff was friendly. Hotel was standard Our room was a non smoking room but smelled of cigarettes pretty bad.
Great location. If this motel was renovated it would be much better. Non-smoking room had strong odor of smoke. Cleaning crew was outside partying all night.
every thing was great William E Inman Sr
Really nice looking facility. Very clean and well designed. First hotel I have ever stayed in without a fridge or microwave - that is an upcharge. Even though our reservation was for 2 queens, we got 2 uncomfortable full sized beds.
The beds were very small, single size (maybe). When I reviewed the hotel description and called them they said the two room bedrooms had beds that were queen size. The beds were not the advertised size, they could only sleep 1 adult.
Beds were comfortable and room was very nice. Staff friendly. Breakfast in the mornings was always hot and delicious.
Great staff. Tons of breakfast options. Super comfortable bed. Great price. Super close to Red Rocks if you take Lyft or Uber. Perfect for business. Very quiet, even with back to back shows at Red Rocks while we were there. Not much nightlife nearby. Couple bars and a liquor store a 20 minute walk down Wadsworth.
Beautiful room, loved the down pillows and duvet, friendly staff, fair price
The breakfast spread was quite decent for a 2-star hotel, and the gym was adequate. The room did not have a fridge or microwave as expected, the AC struggled to keep the room cool, and the pool was much smaller than it appears in picture.
Had an enjoyable experience at the hotel. It had a nice atmosphere. I like the various seating areas around it as well. The snowy parking lot. Several vehicles got "stuck" while I was staying there. The lot should have been plowed or shoveled a little more.
The comfort and quiet.
On arrival to room I checked the bed for bedbugs. On one of the mattresses there was cluster of what looked like brown bug eggs at the foot of the bed. This cluster looked like it had been sprayed with a liquid. There was also a blood streak a few inches away from that. I spoke with the front desk, they moved us to a much smaller room, with one bed, no suspicious spots on the mattress. The next day I spoke with the front desk "manager" and asked if I would receive a discount for being moved to a smaller room. She said no, she couldn't do that because I booked through an agency. I would have thought she would be happy to accommodate my request, so I wouldn't write a horrible internet review. I guess she did not care.