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Rooms are spacious and quite. Décor is upscale. Internet works great. The hotel is within easy walking distance of excellent restaurants. I can't think of anything I didn't like.
Nice clean room with mini fridge and free wifi. Staff was friendly and not intrusive. This is a nice hotel in a part of Colorado that doesn't have much to offer south of Colorado Springs. This location used to be a full service Mariott with a restaurant. There is no free breakfast common in other hotel chains. The bathroom sink faucet is by far the ugliest fixture I have ever encountered.
Very clean room. The staff was friendly. I would definitely return. It would've been nice if breakfast was included but it's no big deal.
Great family atmosphere.
The bed was fantastic. The room has a fridge which I didn't think it was going to. So I was happy about that. Location was excellent very easy to find. Restaurants and gas stations very close. We had driven for 15 hours over night and got there at 11am. We were exhausted the front desk guy had them clean a room so we got to check in at noon. Excellent day front desk guy. Also 420 friendly. The carpet needs to be cleaned. Also the TV needs to be updated. Also the carpet walkway and the stairs need to be swept.
not much surly straff @ front desk, out of food at breakfast
This was the dirtiest motel I have ever stayed in!! Urine on the back of the toilet, trash on the floors, previously used towel hanging on bathroom door, room stank!!!! Just disgusting!!!! i don't even want to travel anymore after staying here.
The room was dirty. Stains on the carpet. Wallpaper was peeling. It even had a dirty smell
Customer service was the best!!! I enjoyed how kind and respectful everyone was, nice smiles on everyone. Breakfast was also quite pleasant, nice variety, loved that! Comfy room, great tv, 420 friendly! Not that it was unsatisfactory, but cleanliness could shine a little more.
Clean room Noisy
Staff very friendly. Reserved king + sofa bed for us + adult son. Verified day before but no sofa bed. Only cot 6'6" son
It was near to the event I was attending The hotel looked worn. The carpet in the elevators was dirty. There are NO amenities in the near vicinity. I have stayed at the Hampton on the north side of Pueblo and it is a much nicer hotel. I won't stay here again.
very clean room and comfortable bed. later than usual checkout (noon)
The hotel was on my way to our destination. Good visability from the highway!! Did not recieve my honor points!!
Checking out. I essentially disliked everything about this hotel. Front desk clerk was incompetent and rude. Room was odd - furniture with holes where the microwave and fridge used to be. Elevator super slow and breakfast may be free but super stale and gross.
Breakfast I requested 2 queen beds and we only got 1 bed.
leaving poor maintenance, shower head worn and broke off in a ADA bathroom. shower control at the opposite end of the seating for a paraplegic person that cant be reached by a handicapped person while bathing. light bulb by the bed burn out and not replaced.
Breakfast and pool and hot tub
The location was great, breakfast was very good, pool and hot tub was very clean. Our room was nice and very clean. But what made our stay exceptional was the hotel staff. The man that checked us in was very nice and helpful. Everything was great.
Convenience and comfort High priced compared to star level Slow elevator
It was better then most 3 1/2 Star hotel. The hot breakfast was good. Very clean room. We would absolutely recommend this hotel. Everything was great
Facility was good. Pleasant stay except for smoke issue listed below. Room was an old smoking room. Oder was week but still present. As I am allergic to smoke, we probably would not stay at this hotel again, although everything else was very good.
Friendly staff, clean.
Great staff. Spacious room with good amenities.
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Hotel employee who worked at the front desk was awesome and took great care of us.