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Reception staff very good. Breakfast staff bored and the whole breakfast experience was shoddy. This left a bad feeling after an otherwise very good stay.
Staff helpfull food good There was nothing I did not like at the hotel
The hotel was comfortable and clean with a gteat view just outside the front door. A gteat place to rest your head from beautiful Yorkshire sightseeing. The menu available in the bar was very limited and did not change day to day. It would have been good to have a couple of vegetarian options.
The staff were very friendly and willing to joke around whilst being extremely efficient and eager to help. They went out of their way to do things for me, and did them very well. I had read online reviews from 2005 which said the hotel was grotty, etc., but either people have incredibly exacting standards or they have had refurbishment because the room looked just fine to me. 3 stars is entirely appropriate, I think.
The staff there were very friendly and helpfull.
The location was perfect, across from train station. The place was attractive and reasonably priced in the market. There was no access to the internet, and the hotel staff were uninformed about where such access could be found. Also, there was minimal information about local community services.
being left to our own devices and not being troubled un-necessarily by staff.
Staff were overall very friendly. Location next to train station ideal for people arriving late. Food in the restaurant bar was good quality, although the choice was fairly limited. Hotel is in a fairly old building so there was no double glazing in the room and there was some noise from roads and neighbouring buildings.
Have stayed there many times, it is convenient for the railway station and Halifax centre, some rooms are better and quieter than others, but the hotel is usually ok.
The staff were friendly and helpful. Rooms were dated but clean and functional.
We wanted a hotel within walkling distance from theatre and restaurants that was affordable and comfortable. This hotel ticked all the boxes. Staff were friendly and helpful. Breakfast plentyful and good. Room clean and tidy. Price excellent. Would recommend it if you want to stay in town for a quick overnight stay.
Food and the staff were excellent. The staff made you feel very welcolm
The restaurant room was too warm ...
The atmosphere in the resteraunt / bar was excellent and the food was fantastic The location is difficult to get to, particularly at night. Don't put the postcode in a Sat Nav!!!
Friendly staff and most pleasant ambience. Excellent breakfast and evening meal. There seemed to be an extractor fan blowing outside all night.
Very attentive staff who helped to make you feel special. A perfect get away from everyday life
The warmth of the hotel on a cold day I would have liked a teaspoon in the bedroom to stir my hot chocolate
Stayed in the best room which was fabulous staff extremely pleasant Vegetarian menu limited, a comment to vegetarians to ask us to cook it is reccommended