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Sehr große Freundlichkeit und Hilfsbereitschaft der Mitarbeiter an der Rezeption.Großes, geräumiges und ruhiges Zimmer.
Wir wurden nett empfangen, auf unsere Wünsche wurde eingegangen. gut zum relaxen. Guter Ausgangspunkt für weitere Reisen ins Cornwall und Devon.
Preis Leistungs Verhältnis. Nettes hilfsbereites Personal, dass kleine Fehler sofort gutmacht. (siehe unten) Haben zunächst (obwohl Nichtraucherhotel )ein sehr stark nach kaltem Rauch riechendes Zimmer bekommen. Nach Reklamation an der Rezeption bekamen wir sofort und ohne Diskussion sofort ein anderes, rauchfreies Zimmer, dies war dann sogar eine suite.
Die Hilfsbereitschaft des Personals, die Ausstattung des Hotels (2 geschossig), die Möglichkeiten zur Entspannung und Sport Nein
Ein schönes Hotel, in verträumter Lage, gutes Zimmer und leckeres Frühstück. Das Schwimmbad war nicht sehr sauber und sollte renoviert werden.
Very clean, beautiful buildings and gardens The staff (mostly east-european) was very unfriendly. Coffee was cold when I got breakfast served. They charged me in Euros instead of Pounds on my visa without asking meaning that I pay more to the hotel, that's ripping off.
Not bad, thought I would be getting a better room for the money paid. Very average. Double bed was fare too small. Mattress fare too soft, room far too small. Not enough hanging space in wardrobes. Lacked not having a mini bar, and fridge.TV Not adequate.Bed far too soft, too hot at night.
it was my anniversary and they made it special the dinner was not good and the breakfast was cold
Beautiful grounds and nice food. Tennis and swimming facilities are good if not very new.
The thing I liked best was the Molton Brown stuff, the robes etc in the bathroom. I get annoyed when I pay this sort of money for a hotel room and its clearly been penny pinched. Stupid little cups to make tea in in the morning. Mugs are what real men need. Irons and ironing boards should be available in all rooms as standard - most business travellers will need to iron a shirt and its a pain to have to call housekeeping.
Excellent. Beautiful surroundings- the gardens were lovely. Food was very good and service excellent. I left my bracelet in my room and the hotel sent it on immediately. I definitely recommend this hotel and we shall be returning. Earlier check in would be better- 3.30pm is a little bit late in the day to really get to enjoy all the facilities if you are staying one night.
Quality of rooms and gardens Very slow dinner service
Cosy, well presented, comfortable bed, and lovely bathroom. Nothing
Beautiful grounds and surroundings, excellent breakfast and coffee the coffee provided in the rooms ! we had to go out for one elsewhere! No facilities for meal or a bar drink.
Rooms were quiet, no interuptions from other guests
Peace and quiet. Particularly noisy early am
The late room check out on weekend was great. We had breakfast at 11:00am and finally left the hotel around 3pm. The room service meal we had on Friday evening was dreadful. It took 45 minutes to get the food and when we got it, it was cold and my sandwich was soggy. It had obviously been left standing around for ages. The food was also wet from where the drinks had been spilt when being carried to our room.
The location and the hotel gardens
Beautiful Grounds. Good food. Nice atmosphere None
Location handy for my needs. Very quiet - I was in the outlying Grange building. Couldn't get the internet working even with staff help. And from the Grange it's a long way in the rain to the main building where the food is!
The main hotel looked fabulous however we stayed in the lodge which wasn't particularly great. The room was basic which was fine however not particularly clean which was quite disappointing
it was morden and affordable breakfast had no napkins and was not offered tea or coffee had to ask for it
Good location and value More fitness facilities, a gym would have been nice