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Nothing Parking was supposed to be free when I booked and I was charged for parking when I arrived. Our first room smelled of BO. We were moved to an alternative room, which was fine.
The room and bathroom were clean and comfortable. Proximity to the mall and restaurants is nice. I'd prefer free parking, but who wouldn't?
The hallway my room was on smelled like complete throw up and had a horrible odor until later on in the night. Understandably, it was new years day when I came but the hall should of been sprayed or contained the smell. That is the only negative thing I have to say about my stay.
The staff were especially friendly and helpful
Very friendly and helpful cleaning staff. Rooms were clean. Only one elevator that takes you to the wrong floor frequently. Always a line at the elevator forced most people to use the stairs. This is horrible considering there's only three floors. Tried to have breakfast in the lobby with my children at 8:00 am but the lobby was full of people pounding back beers. Power went out at one point at the hotel. I've stayed many times at Hampton Inns around the country and have come to expect a certain standard. I am usually very satisfied with my stay but these issues along with others left me very disappointed. Not the worst place I've stayed but not up to par with any Hampton Inns I've stayed in.
Staff very helpful and polite
I enjoyed the room and comfort and the bathroom was really nice. Quiet and nice place to relax and some places around to go get food and a shopping area down the street. The breakfast was great and excellent with a waffle maker and sausage and eggs etc... Overall this was a great stay. The only thing I did not care for was the bed not a fan of how it makes you sink in and the pillows were not that comfortable. Overall it was comfortable.
The beds where comfortable, good water pressure and got water. Plenty of parking. Not happy that we had chipping ceiling paint over the bed. Don't be fooled when your told you have a room with a view of the pool. It was noisy, could bot open the windows for fresh light because of pool was right there, and random people walked up to the glass sliding doors to sit in chairs directly in form of our room.
Nice rooms, although a little on the small side. Great location while visiting Tarrytown, Sleepy Hollow, Elmsford, etc. Cooper Mill restaurant is comfortable with good food and provides the room service. Did not make use of the spa, but it looked nice. Excellent service at the front desk. Very accommodating of any request. Evenings when there are company parties and weddings in the ballroom, parking can be a problem. The ballroom can handle very large groups. There is plenty of parking available but it can be a long hike to carry your luggage. We experienced this twice during our four night stay. Coffee service in the lobby is Wednesday, Saturday and Sunday only, and then coffee is not served until well after 7:00 am. Do not plan on coffee service from the lobby.
Not so many people there and it is very quiet place to relax and peace. so we came at the right time!;) One mattresses is very soft and floppy which makes my back hurt. Plse check the matrress... Also needs a bigger table instead of square table so can put some food on instead on the dresser...
Location to access highway General appearance needs updating Breakfast $13
Location was good. Toilet had pee in it that wasn't flushed when I entered the room. The walls are thin and I could hear the loud teen girl on the phone telling guys where her room was them I could hear them In the room. I had to leave the tv on and AC on to drown out the noise. Bed was hard. Coffee maker Had old coffee still in it. Not what I ecpected from "Hilton".
looks newly built hotel, clean, modern room nothing
Cleanliness Bathroom door was a sliding barn panel, not private . Hot tub was cold and jets were terrible.
I had a great experience. Staff was friendly and helpful. they had a wedding that weekend and made sure all other guest were not disturbed. I had a issue with electric on one wall they were helpful getting to another room quickly.
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Room was clean Room was small and many basic amenities were missing such as shampoo
Large room, very comfortable beds, quiet. Communication with staff. Refrigerator not working. Toilet backed up. No extra toilet paper.'Do Not Disturb' sign missing twice. Breakfast not included, menu confusing.
Very clean rooms. Super comfortable beds. Pool/hot tub very nice. The price of the hotel should include breakfast. We did not eat at the hotel because of the $12.00 breakfast charge.
Very good for the price we paid, free parking, pool, quite and clean, Good location outside of NYC. Staff was efficient and nice, accomodating for our two young kids. You could open the windows AC a little noisy but usual, no view.
The room was clean and comfortable. We ate dinner in their restaurant, and it was well prepared and tasty. Their free breakfast was excellent. Nothing.
This guest did not leave comments about this hotel.
Nice inviting hotel, well decorated, plenty of amenities.
great value for the negotiated price! none