rooms where clean, and hotel was quiet and looks like some effort has been put into updating the rooms bathrooms very small, shower heads in showers are very low, towels are very stiff and non-absorbent. maintenance of rooms needs to be improved broken mirror, remote for dvd did not function, and fire doors on second floor were in the closed position and would not stay closed with magnetic closure.
It was convenient, and the staff was nice I booked a room with a King bed that was non-smoking. When I arrived, they had no non-smoking rooms with a King bed. I had to settle for two double beds, and they did not offer any compensation.
Seconds off the highway. Centrally located to Elmira-Corning-Ithaca. Restaurants, shopping centers, super market, nearby (some within walking distance). New TVs. Friendly staff.
The late night staff was friendly/helpful. breakfast was ok. It could use updates. Everything looks old. Smells old. Bathrooms were super tight and shower heads were really low. Towels were old/super thin.
Staff was A+.7 Usually there's a small continental breakfast. The restaurant was very nice. Dinner was good but breakfast was pricey. I wasn't expecting that.
the king size bed was hard as a rock no continental breakfast didn't even have enough coffee at loby and there was a lifeguard at the pool that acted like the the 'pool Nazi' it was not a pleasant time swimming
Friendly staffs. They go above and beyond to help you. Pet hair everywhere. All my family had to take allergy medicine.
Rooms were exactly what you can expect from holiday inn, which I quite like. Plenty of parking and fast wifi too. There was no complimentary breakfast.
Staff is very friendly and accommodating Pool! We had a few small ants in our room...not a big deal to us, but it might have been for other guests! Time for new mattresses!
Nice hotel. The kids loved the pool. The facility was clean and modern, and staff was most accommodating. I would gladly stay there again.
Clean and very accomodating.
Customer Service, Restaurant, Parking facility Room size does not meet the standard for 3 star catagory. Not enough facility for customer staying for longer than three days.
location was good, and rook located by pool Internet was horrible, extremely slow. Complain to management twice, and was told maintenance would take care of issue, Never happen. The towel rack in bathroom was broke, and the carpet was sticky all over as if soda exploded on carpet. .
Staff was wonderful, room and facilities were clean... overall a great stop on our journey. no, it was all good.
The staff was very friendly and accommodating. This would have been a terrible stay if not for the lovely people who work at this hotel. From the front counter to the restaurant as well as the pool had excellent customer service. Guests and others stand right in front of the lobby entry with sliding doors and smoke. The lobby stinks of cigarettes and the smell carries into the hallways of the first floor.
Outdoor pool was closed.