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I like the hotel service. Very good !
Comfortable beds First room we stayed at smelled like a smoking lounge. They moved us to a different room and that room had mold on the ceiling. It was late and we already moved rooms once so we just stayed and slept. The next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls. Then around 8:30 a baby in one of those rooms started wailing and didn't stop for about half an hour. How we the other part of our group that stayed on another floor enjoyed their room and felt They had a good nights rest.
Location, good bed, comfortable room Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
Comfortable and clean. The staff were genuinely very helpful and friendly. Most hotels still don't seem to understand life has changed since the 1890s for business and even personal travel. We have devices, many of them. They require many accessible electric outlets. We need real desk space. We need quiet during business hours. We need consistent, reliable high speed internet, not sluggish intermittent access. The 19th and 20th centuries are now quite long past. Holiday Inn, catch up please.
It was relatively inexpensive and had a pool. A sprawling hotel with small rooms and a low grade feel. A hockey team was here that weekend, and the hallways were taken over by middle school kids. They were yelling and screaming thought the night. No supervision as the chaperones were drunk. Called to complain but nothing was done. I left and got a refund and was told there were too many of them to control and nothing could be done. Great way to run a hotel.
The staff was very helpful and the shuttle service to the subway was always available and the driver was very kind.
Front desk person was pleasant but not authorized to solve any problems This place belongs in the 60's, and not in a good way.
I have a feather allergy, staff was very nice about exchanging feather pillows for fiberfill pillows.
Breakfast Drunk people making noise in the hallways of the hotel. My room assigned to another person:(