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Das Personal war freundlich, das Zimmer war sauber und es ist in der Nähe von allem, was wir brauchten.
Das Personal war sehr nett, das Frühstück und die Lage gut. Die Rohrleitungen sind schrecklich, die Teppiche sind abgenutzt und die Zimmer müssen renoviert werden
Freundliches, effizientes Personal. Hotel veraltet. Verbesserungsbedürftig (neue Teppiche, Farbe, usw. ).
Hotel Mitarbeiter immer sehr freundlich, Sauberkeit, Serviceleistungen und Komfort waren sehr gut. Hotel können wir weiter empfehlen Parkplatz musste zusätzlich bezahlt werden.
Ideale Lage um eine Show im Palace zu sehen. Einparker und Personal an der Rezeption waren super freundlich und zuvorkommend. A+
Schnelles Ein- und Auschecken, bequeme Betten, saubere Zimmer
Good hvac system and nice breakfast. Sleeper sofa is way too small and only good for one child. There weren't enough pillows and no additional were available when requested.
We were in a renovated room, which was spacious and very clean. The staff were all friendly and accommodating. The lobby had free coffee! The location of Cresthill is also close to so much: Dunkin Donuts walking distance, and by car you have whole foods, trader joe's, and restaurants like Cheesecake Factory and PF Changs. Also, the kitchen was amazing! The king size bed was extremely comfortable. We absolutely loved our stay. Pool was closed unexpectedly. They don't provide enough towels, but you can always ask for more. Other than that, it was quite a perfect weekend away!
Kitchen, separate bedroom Dated and not super clean
The room was nice but the bed seemed smaller than a standard king. The breakfast was not very good at all, and swarmed by fruit flies. The hotel is under construction which is fine, but less than ideal.
Comfort of bedding. Accommodating staff Looks ready to close. No amenities stated on website are any longer available. Restaurant closed down in January as did the lounge. My son said he felt like we were in an abandoned haunted hotel
The staff were perhaps the nicest people I have met in hotel hospitality in a long time. Everyone....and I mean everyone (doorman, check in gal, breakfast hostess, check out guy) was happy and helpful. Although there is no restaurant in the hotel, that was not a problem. I was given a "goodie" bag upon arrival with bottled water, Oreo cookies and potato chips. There were also large cookies available and I was told that snacks and desserts would be available later in the evening. The complimentary breakfast was perfect: eggs, sausage, waffle station, whole fruit, fruit salad, cold cereals, yogurts, all kinds of bagels and breads. Also a perfect location for the Capital Rep Theatre.