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Clean comfortable room with very friendly staff Slow elevator
Something I dont usually see - Toothpaste! The restaurant in the hotel was great too. Since we were in Buffalo we ordered the Buffalo style wings - some of the best I have had! Lots of Pats fans from out of town - nice atmosphere after a road game. Bathroom was a little cramped and dated - bathtub could use to be replaced.
Location, comfortable bed. Fridge didn't work, vent in bathroom dirty & clogged, I choose higher floors for the view but the windows were so dirty I couldn't even get a picture, save money..park in garage across the street!...
This was our second stay at the Mansion. The first was for our wedding night a few years ago. From what I can see, nothing has suffered in these last few years. The staff at the Mansion are wonderful and available to take care of you, whatever you need. Not sure what you need? Ask the staff and they'll help you out. If you like being pampered, this is the place. The place is stunning; take time to wander the Mansion and look at the woodworking and other details. The only reason I didn't give the facilities a top rating is because some of the cabinets or other fixtures in the room could use replacement. Just some basic wear and tear that is easily remedied.
Service was top notch. Free Range Rover shuttle was excellent. Honor bar in the billboards room was fantastic as was the complimentary breakfast spread the next morning. Very close to everything downtown Buffalo has to offer.