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The staff was great. All really friendly and willing to help. The location was really close to downtown LG and the beach so don't need to drive much The only issue we had was that the bathroom was pretty dirty. There was mold on the walls and in the bathtub. They need to do a better job cleaning up throughout the season.
He pool area is very beautiful I felt mislead because once I checked in I realized my room was not in the main hotel, but a separate building that looks worse then a motel. The pool for some reason was freezing. I probably won't come back.
The breakfast was enjoyable and so was the pool.
I really loved that we were in room 138, that was in a quiet corner, and very close to the ice machine, to keep our drinks cold. The staff can't do enough for you, and really are as accommodating as possible. Checking in and out was quick and painless! We really loved the fire pit that they light every night at 8PM, and the lounge chairs around the flowered gazebo. Really lovely time! We'll be back next year for sure! The room was a bit smaller than what I was expecting, which made space very limited for luggage and shopping bags. We might need a bigger room next time!
The staff was very friendly, the location was ideal and the value will bring me back Nothing
Paid $233 dollars for one night. Decided to stay second night. Despite sign in elevator stating book on Wingate for guaranteed lowest rate, not only was rate higher at desk, but the agent wouldn't even match the rate shown to him on kayak on my iPad. The Kleenex in the bathroom had one sheet left on arrival. Not a big deal but not what you would expect paying more than $200. Elevator button on floor not working. Breakfast horrible. What there was of the sparse offering was in disarray. Far, far to few tables for guests. Not nearly as good as any Holiday Inn Express or Hampton Inn I have visited. They had one hot item -- a fried egg. The single treadmill in the small room looked so outdated that I did not even try to use it. The beds weee again not nearly as good as comparable chains in my experience. The air conditioner at the wall had a piece that had separated and fell off when opened. The television worked but was not great. The refrigerator worked but was off when we checked in and had put soda inside which never chilled. I read the laminated page next to the television stating that it was left off and had to be turned on. My girlfriend tried to use the safe and said it didn't work. Sorry to have come down so hard but really one expects much more for the price, albeit on a Saturday in July. I would opt for another chain here in the future. The stay was not unpleasant, but I expected more.
The hotel was very clean. The staff was very friendly. The area was very safe. I would recommend staying here. The only problem was their little area where they sold stuff. Usually a hotel has a place to buy aspirin, toothpaste, etc, in emergency cases but theirs was very under stocked. And when my girlfriend and I went to enjoy the pool it was filled by a ton of screaming kids (not the hotels fault). But besides that the hotel was excellent.
Very clean. Large room!
management needs training for guest issues. housekeeping had to be called/contacted every day for extra towels (3 guest in 1 room)