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The rooms are super adorable and everything is super comfortable. It's close to everything in town. The staff was very friendly. Even the little soaps were hand crafted, which I liked a lot. The televisions seemed to have problems. Everything was working super slowly. The covered garage had some garbage in it after the night, which was kind of sketchy.
location to Whitman and downtown Could use some updating. Red Lions at one time had a reputation which i would say rivaled a Hilton. However, over the years, they've let themselves (in general) go down hill. The Walla Walla location overall is clean. The carpet could use a good cleaning and the roof is covered with moss-not a good first impression. Outside colors are atrocious.
The room was very nice, including a duvet and top sheet. The clerk didn't know the parking garage was closed off. We were able to find street parking. The same clerk did a poor job or writing our room number on our key cover. His 9 looked more like a 7. My husband got very frustrated trying to get into the wrong room. I was glad that we didn't wake the occupants.
the location; the bed, the lobby The room was outdated- even the hair dryer in the room was at a low wattage. Of the three people I came in contact with at the front desk, two were horrible. When we checked in the person made a HUGE point of saying we booked through Expedia (Kayak); they also gave us the worst room on the property- next to the elevator AND the vending machine when the hotel was not fully booked. I would NOT recommend this hotel!
We thought the breakfast was great. Nice ambiance in general. We stayed in the newer addition. Our television did not work and it took two phone calls to get help, but once they came, they worked their magic and it was fine.
The unnecessary ADA room was cramped due to ADA compliance.
The front desk gal was super friendly and professional. I like the shampoo, conditioner, and soap. spa and pool was not in order
Quality Inn was clean and the staff were all lovely. Really, I could not have been happier. No
The location was great in the building was nice they had a good pool facility as well The location was great in the building was nice they had a good pool facility as well
Traveling with a small pet is always a bit challenging Here the location is right on Mill Creek, large lawn area for dogs, very quiet and centrally located Staff during our stay was very professional yet still retained that small town friendliness Ask for a room that faces the creek and you won't be disappointed The food for breakfast could be improved
This hotel was clean, convenient to the area and highway access, with a local restaurant and coffee shop next door. The value was perfect.
Friendly staff. Clean room. Comfortable bed. Heating system was difficult to regulate - either too warm or too cold.
One of the things I like about staying at a Hampton Inn is that they are pretty consistently good. There are rarely unpleasant surprises. You know what to expect and they usually deliver a dependably comfortable stay. This Walla Walla hotel fits this description perfectly. The room was clean and comfortable, the public areas of the hotel were attractive and well-kept. The breakfast was much better than the average free breakfast. No surprises...just what I wanted. In this case, we were visiting our son at Whitman College, which is on the other side of town. It's not an insurmountable distance, but it would have been nicer to be closer to campus and the downtown area. Next time we visit, we will look at some closer alternatives, but I suspect they may not be quite as nice as the Hampton Inn. Like so many things in life, there are trade-offs...
it's probably the nicest hotel in Walla Walla, clean, newer facility, good food at the "breakfast included" buffet, better than most in the category. The rooms are nice, but not nice enough to merit the price being charged. I was late making my reservation, and was only able to get a "Handicapped Acccessible" room, and frankly, in comparison to other rooms in the hotel (a relative had different room in the same hotel which I visited), it wasn't nearly as well appointed, the view from the window was obscured by the porte cochère covering the driveway, and the overall effect was "dingy," even though the room was perfectly clean. The a simple fact is the room never gets adequate natural light, given its unique place in the building. Yet I paid as much for it as any other room in the 2-double-bed category. Seems unjust.
Very clean and always enjoy the breakfast. The coffe was excellent.