the convenience and location Pool was way over clorinated
The bed was so comfy; the room was spacious and clean. Free internet! They provided complementary coffee in the Lobby, well a lot of little things. The shuttle service runs every hour, I called the hotel and was advise to wait in the door number 3, the shuttle showed up after 2 hours. I arrived and they could not find my reservation provided by your company. Finally, they check me in and provided a free breakfast voucher for all the issues.
Liebte das Cafe und das Business Center. Meine Schwester, ihr Freund und ich waren für einen 2 tägigen Aufenthalt da. Sie konnten in Ruhe an Ihren "Hausaufgaben" arbeiten, während wir dort nicht das Gefühl hatten, als ob sie wirklich "lernen". Es war wunderbar und das Personal war sehr freundlich und zuvorkommend. Die Lage war wirklich seltsam und mein GPS hat es nicht direkt gefunden. Das war wirklich das einzige Problem, das wir auf dieser Reise hatten. Als wir es gefunden hatten, war alles in Ordnung.
The hotel staff was very helpful in giving advice for dinner places and also providing directions to places. Having my grandkids with me, a pool would have been nice but the spa provided enough of an entertainment for the evening.
Airport van service
Ease of check-in and check-out. wrong room given to us initially was corrected immediately.
The cost is different from the infomration from booking.com. Booking.com says $178 includes 11%VAT, Service charge and City/Tourist tax is not applicabile. On the other hand, the charged amount is 197.58 which mean $178+11%. Hotel explains that this is Booking.com's mistake.
Clean bed Poor customer service, hotel.com and hotel website advertises "free airport shuttle" but when you call at 10pm or on a weekend to request your "free airport shuttle" they tell you that they only have it from 9-9 and only on weekdays. So whatever you were going to save on hotel price, you have to pay it on Uber or a taxi....FALSE ADVERTISEMENT!!!!! and staff instead of helping you they rather cancel your reservation (Ash was the name of the nasty front door agent)
Yes. My stay was inexpensive. But I didn't expect stained bed sheets, peeling bathroom wallpaper, and torn upholstery on the desk chair. This is not a 3 star hotel!
Being set up for business clients was great Decor is looking dated but still clean and functionable