Hotels in Springfield

The hotel is beautiful. The staff was professional and courteous. I would highly recommend this hotel.

Great location. Rooms and bathrooms were large. Walking distance to many resturants. We did like the breakfast buffet, everyone got something they liked. We enjoyed the gym. pool and terrace.

The hotel was welcoming, but not at all busy on a Saturday night. The pool and hot tub looked nice, but the excercise equipment was not up to standard. One of the 5 machines was not working and there was no treadmill nor eliptical. It was difficult to find with poor signage.

Very clean, friendly and helpful staff. I only hope I get this hotel in future trips.

The front desk staff was professional and efficient with the checking in and out process. The hotel was clean, well maintained with several options for dinning in the hotel as well as surrounding the hotel. This was a bonus for us since we have small children. The pool was nice, it is located on the top floor of the hotel and the deck connected to the pool had a great view of the city. We would definitely stay again.

Really liked this hotel and thought it better than the Intercontinental in Rosemont. Just wish we would have had more time to advantage of the many amenities offered. Will stay again when time is not crunched.

Although they say they have shuttle service, they do not pick-up from the Amtrak station. I was on an overnight stay with my kids. The room, lobby and pool area was very clean and well maintained. The front desk was helpful and friendly. The only bad thing I could say is that the television in the room was older. The location has many good nearby restaurants. I would definitely stay again.

They should have more staff at the check in counter when the hotel is full.

Hotel staff was friendly, room was clean and comfortable, and the cookies were delicious upon check-in and check-out. I wish the room would have had a bathtub/shower combination, but it only had a shower. The ice machine on my floor was not working properly, but they sent someone up promptly to fix it. The only real complaint that I had was that I was double charged for my stay. I was charged once through my booking site and again at the hotel. I still haven't received my refund yet.

Every worked well for us. Needs refrigerator in rooms.