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Die Zimmer waren sauber und gut ausgestattet. Das Personal war freundlich. Das Frühstück war sehr gut und reichlich. Gute Auswahl an Speisen. Gute Restaurants in der Gegend.
Das Hotel war günstig gelegen vor Springfield. Das Cracker Barrel ist direkt nebenan und zu Fuß erreichbar. Eine Tankstelle befindet sich direkt gegenüber der Autobahn vom Hotel. Wir hatten keine Beschwerden.
Although they say they have shuttle service, they do not pick-up from the Amtrak station. I was on an overnight stay with my kids. The room, lobby and pool area was very clean and well maintained. The front desk was helpful and friendly. The only bad thing I could say is that the television in the room was older. The location has many good nearby restaurants. I would definitely stay again.
Great location. Rooms and bathrooms were large. Walking distance to many resturants. We did like the breakfast buffet, everyone got something they liked. We enjoyed the gym. pool and terrace.
Hotel was nice and clean with excellent check-in service. My only complaint is that we waited quite a while for a bell captain, but finally gave up, found a cart, and took care of our own bags. Overall, probably the best hotel in Springfield, IL. The internet service was extremely slooooooooow. I called the front desk and got credit for the service with no questions asked.
Front deck staff were very nice and helpful. Breakfast staff paid little attention to tables especially if you did not get the buffet.
The hotel is very well located. Staff is helpful and cordial. Room heater needs to be clean and fix. The room was cold heater didn't work an dust was coming from the furnace. Also food needs improvement. I ordered breakfast room service and came on time but the quality of the food is poor. The ham was dry, and potatoes where from 2 or 3 days before.
Great friendly and helpful employees. Would have been nice to have breakfast included in the cost of the room , i.e. Hampton Inns.
Hotel staff was friendly, room was clean and comfortable, and the cookies were delicious upon check-in and check-out. I wish the room would have had a bathtub/shower combination, but it only had a shower. The ice machine on my floor was not working properly, but they sent someone up promptly to fix it. The only real complaint that I had was that I was double charged for my stay. I was charged once through my booking site and again at the hotel. I still haven't received my refund yet.
They should have more staff at the check in counter when the hotel is full.