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Cleanliness. View. Thats about it Didnt like the fact that there was not enough spaces to park my car. The lot was completely filled, and the hotel offers no valet service. I wouldve happily paid $10-$15 for valet, instead of having to drive around the lot in circles for close to half an hour waiting for a spot to eventually open up. The staff didnt offer much helpful suggestions on where to park my car if a spot wouldnt open up. - The room was nice, clean, organized. My only complaint about the room was the bed and pillows. Most umcomfortable bed Ive ever slept on. No pillow top or decent padding on the mattress. You can literally feel the hard springs digging into your back. The pillows offer no neck support, so you pretty much have to bunch the hell out of the pillow so that at least your head and neck are comfortable. I woke up 4x during the night bc the bed was just so damn uncomfortable. -- I never write bad reviews about hotels ever because Ive always had good experiences, but being that this hotel is a Hilton, and your paying the Hilton price, the quality/experience was definitely below average and I wont stay there again. For the same price, there are far better hotels in the Rosemont/O'hare area that Ive stayed at, such as the Marriot Courtyard right next to the very same Hilton I stayed at, or the Springhill Suites less than 5minutes away. -- Overall, I wish I had my $200 back for the one night I stayed the Hilton. Not worth it.
Wireless Internet, good parking lot, kind services, clean, spacious and two big queen beds. I wish the hotel price includes breakfast without extra charge.
The staff were particularly helpful which is always much appreciated.
cleanliness of room check in staff
access to O'Hare airport
Room was quite spacious & comfortable. Room window was of small size.
good for the price
Location Remodeled but very poorly and free breakfast was gross and was discussed with the roaches
Very nice young lady at the reception. Very friendly.
The location was convenient for the purposes of my trip. Overall, it had the feel of "cheap" even though the price to stay was night. The clock radio didn't work, even when it was replaced with anotehr one. The business center charged for simple internet access (while the Comfort Inn in Skokie where friends stayed did not; I checked a-mail there!) The breakfast offering was tasteless, and the disposable plates & utensils just plain cheap!
Hotel close to airport but not too noisy - restaurant on site quite good with grat staff
Warm breakfast The receptionists never show smile; shuttle bus interval too long
The room is large enough. The A/C is not work well
Plenty of space and only 2 blocks away from the venue where we were attending a concert. Breakfast buffet was a nice surprise. Room was spacious enough for our needs. Steakhouse next door had good food and service. It was very convenient. Noisy place. Neighbors next door were loud until 2 AM as well as the people downstairs who stayed out on their patio -which made the noise echo. It sounded like we were surrounded by 10 different people. Walls were thin. One of the 2 beds deflated shortly after adjusting the comfort level. Luckily, we had been given a room with 2 beds so we moved to the other one. Unfortunately, the remote for that one did not work which is why we chose the other bed to begin with.
Great location for flying in/out of Chicago. Front desk staff gave us a discount for long term parking during our trip, beat the rate at O'Hare. We will likely stay there again in the future. Entertainment in the morning consisted of watching a mouse make his rounds in the dining area.
Very clean, staff very friendly and helpful thin walls so can hear everything from surrounding rooms and hall. Sleep number bed would not hold air properly. Very loud hotel guests in halls and rooms til 3 or 4 a.m.
From the first calls made to the front desk arranging room check ins for our large family group to the 4:15 am shuttle driver pick-up wow GREAT SERVICE- most helpful. Friendly shuttle driver!
The location of the hotel. Rooms are cramped and do not have one comfortable place to sit beside the bed.
clean and had a good breakfast had to wait 40 minutes for a shuttle. calling reception had no impact whatsoever!
The staff and the hotel always make me feel very welcome and the rooms and amenities are perfect and very comfortable and always clean. /the location couldn't be better from shops and restaurants to being only a couple miles from the airport I think it has gotten a bit pricey....for the room.
They had really nice rooms for the money I paid. I've stayed at very expensive hotels with run down rooms. The staff when I checked in and checked out was very nice and polite and answered all my questions. The breakfast was paid for in my reservation, however if I hadn't booked the room I did I would have had to pay $10 each day for breakfast. I didn't get to use the pool as it rained my entire stay but all the other facilities were nice.
How much they knew about the "law". More than the police, apparently Everything
For a small fee we were allowed to leave our car in the parking for 4 days while we were out of town. Instead of having to pay for parking at the airport, which would have been twice as much. There was no Korbel brandy in the bar
The rooms were very clean, and smelled clean. Comfortable sleep number bed with nice size TV. Very comfortable stay. The guy at the front desk gave me a lot of attitude when I was checking in. He treated me and my girlfriend very poorly.
The big beds. And the friendliness of the house keeping staff. The hotel works with certain cab companies, and they are like the most expensive cap services. I don't recommend going downtown when using the hotels cab service unless you want to pay more than 50.00.
Das Hotel ist mit seiner Lage auf dem Flughafen-Geländer sehr gut erreichbar und ideal für eine Übernachtung, insbesondere bei business Flügen. Kaffetassen im Zimmer waren nicht gespült.
liegt direkt am Flughafen O'Hare; Terminals 1-3 in Fußweite, T5 mit Flughafenbahn zu erreichen; U-Bahn in die City fährt unterm Hotel los
Sehr gute Lage nahe Airport ALles Ok
Tolles Hotel Bar mit Happy Hour und tollem Essen. Flughafen Shuttle Service Die Zimmer sind sauber und komfortabel. Die Parklage ist schwierig bei der Ankunft und beim Einchecken.
Tolle Lage, mit leichtem Zugang von Ihrem Parkhaus. Höflich und hilfsbereit. Großartiges Frühstücksbuffet. Großer Fernseher in unserem Zimmer Nr. 302.