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Nothing Dirty, foul smelling, in poor repair, seemed dangerous, badly in need of updating, river view obstructed, smelly, smelly, smelly, it was so bad that I called the booking company immediately upon entering my room to help me find a new hotel.
The bed was comfortable, lobby was cool and funky. First room had a broken window and smelled bad! Continental breakfast included the worst "eggs" ever and rotten milk!
I booked this hotel online using the pictures they showed of the property as the reason for booking. I was surprised when my wife and daughter arrived at the hotel and were afraid to exit the car to go in. They eventually did go inside and there were HOLES in the ceiling going down the hallway and several rooms were BOARDED up. They looked at the room and decided to go somewhere else. I called to cancel the reservation but they would NOT cancel the first night. They did refund the other 2 nights that I had paid. STAY AWAY FROM THIS PLACE. It is nasty and smells and they will not give you money back once you've booked. Totally disgusted!
the view and the food. the beds,
Everything was wonderful, very courteous staff, breakfast was wonderful. The location is Awesome!!
Consulted Booking.com 1) The bathroom toilet was not working at all; 2) non shampoo and no conditioner in the room; 3) limited breakfast; location is the most positive feature of this inn.
Nice place, spacious rooms , right on the river with a nice view out the windows in the room
We enjoyed our stay very much , breakfast was very good .
Customer service was great from the front desk to the breakfast people. Our room was clean and comfortable. New GM was there to help the guest and gave us some information on the hotel history. Decor is not cookie cutter and interesting to look around. Good breakfast. A hotel map would be nice as you have to wander to find the pool and bar but it was cool looking at all the little special decor items Needs some updating and deep cleaning. Doors and carpet edges showing lack of care.
The front desk was super in trying to alleviate all the problems we encounter upon arrival and in the next 2 hours. At one point in time this hotel was probably a wonderful hotel. It's past its prime now.
The views of the river are beautiful. Beautiful old woodwork in the reception area. Walking in, you can tell this resort was once something special but it hasn't been kept up. There is a strange juxtaposition of old and classy with new and tacky. The couches in both our rooms had holes and the stuffing was hanging out. The wallpaper was peeling off the walls. Other furniture as mismatched and old. They seem to be very short staffed so service was lacking. Breakfast food, though acceptable tasting, was empty more often than full.
Everything was great. Staff was super nice and helpful.
The bed was great and the room was quiet. Great pizza place (Jerry's Pizza) just across the parking lot. Room was small, no place to sit except on the bed. Floor was dirty in spots.
Clean and comfortable Only thing missing was free breakfast.
Low cost, fresh, clean room Shower drain backup flooded room
Loved that it was a clean quite place for the price. Didn't like that there was no mini fridge :(
The beds were mostly comfortable. The water was hot. Parking was close. I didn't smell any smoke in the room. There was not an iron, coffee maker or even enough towels in the room. If you rent a room for four people, you should not have to ask for a fourth towel. The smoking stations are right outside the doors, so you are but in the face with smoke as soon as you exit the room. Also, two vagrants were drinking under the mid stairwell.
New and clean room. Not setup for morning "on-the-go" breakfast and coffee as advertised. Once an item is gone (like coffee) it's gone.
Staff courteous, pleasant, helpful. Good housekeeping. Outdated appliances, bed covers, limited space in the lobby
The staff was very friendly and willing to help or answer any questions. The room was decent, fairly clean, decent size for 2 people. It was within decent distance of just about everything (mall, restauraunts, etc). The bed was hard, hurt my back and arms. The pillows were so soft though that you sank into them and they did not offer neck support. I found a toe nail in the bedding. The grab and go breakfast is not good. The muffins are so dry I couldn't even finish one.
There was a shooting on the third floor of the holiday inn!! Did no enjoy my stay and did not feel safe! So many getto people were there starting fights and screaming! Never staying there AGAIN!!!!
Reasonably priced. Clean room. Don't expect much more. Front desk staff not professional or friendly. They seemed confused on the check-in process for rooms booked via other travel sites. I asked for dinning recommendations and was told "that is in the room". Long line at check-out because of confusion about "vouchers" from travel sites and staff did not know how to handle. Holiday Inn's seem very hit and miss these days. Honestly, I rather spend a bit more and stay at a Marriott property.
Nothing, will not stay there again Carpet needs to be replaced, shower Handel was reversed, hot was cold, could not close the black out curtains and Internet was very slow.