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Restaurant staff and location Noisy imposible to sleep , hotel offers ears plugs?? We change rooms 3 times , all noisy. Try a front bedroom perhaps you escape from the air conditioning noise.
We were given a small room on the eighth floor right by the elevator. The HVAC system ran all night. It went from cold to hot all night. The noise level from the unit was unbearable. The desk staff apologized and nothing else despite the very obvious sign that says if I'm not happy they will fix it. I had to point this out to her before she offered any sort of compensation. For that one night I received free valet parking...Thanks...
Had issues with wifi and they were not really addressed.
beautiful facility and great location the place has been updated and is attractive, but the bathrooms are like stepping in an airline bathroom and the AC/heat unit puts out some noise
Place is well located, staff great, well kept but old, bathroom micro size
Close to Northwestern University Long drive to Chicago destinations
Great location. Wonderful, friendly staff. Very clean and comfortable. Because parking is at a premium in that area of Evanston, we had to valet park and it's expensive.
My wife and I, and our 2 kids under 3 in Chicago for a family reunion. I selected this location, as I'm familiar with the Evanston area, and the price was reasonable. Wow. More than reasonable, for the room, the view, and the helpful staff. Great stay! Everything was satisfactory.
Overall the location was great We were there on a holiday weekend so pricing was higher than the standard rate. The rooms were much smaller than i expected, especially for the star rating of the hotel and the price we paid. If i had to do it over again, i would stay somewhere cheaper as it wasn't nice enough to warrant the cost. The AC was also very "hot and cold" and turn off on itself in the middle of the night causing an uncomfortable sleep.
loved that everything was within for the most part in walking distance That you still had to pay for parking when you stayed at hotel and had to pay for three days when only stayed two.
Sehr gute Lage nahe Airport ALles Ok
liegt direkt am Flughafen O'Hare; Terminals 1-3 in Fußweite, T5 mit Flughafenbahn zu erreichen; U-Bahn in die City fährt unterm Hotel los
Das Hotel ist mit seiner Lage auf dem Flughafen-Geländer sehr gut erreichbar und ideal für eine Übernachtung, insbesondere bei business Flügen. Kaffetassen im Zimmer waren nicht gespült.
Architectural gem! Beautifully restored and maintained with obvious care. The amenities are wonderful and the public spaces are impressive. We liked the frig that had juice, sodas, and cheese available at all times. Only that there isn't much shaded space on the deck area. But that's minor.
An attractive hotel. The front porch offers a pleasant place to dine and relax.The breakfast has a wide menu choice. Parking at a nearby city garage is handy and free! The downtown location is its best asset! The room is a bit small and needs some updating.
Quiet and located in a beautiful suburb near ChicagoStaff was very friendly Parking was great Shower was very small.
Excellent location. Nice view. Comfortable room which was smallish but not crowded. Real closets. Although the shower stall was small, the shower head was mounted high, which I like because I am tall and which is often not the case. The beds were very comfortable, but they were pretty short. There was some noise from other rooms, but it wasn't out of the ordinary.
Quaint, clean, convenient
Very charming. Nestled in a quaint neighborhood.
The staff is terrific! Complimentary breakfast (great selection), free parking, great location. Hotel is a little dated.
Older than old. No updates or upkeep. Scary, not charming,
Older building, but that added to its vintage charm. Room was clean, warm, cozy, and well-stocked with amenities. Staff were very friendly. I didn't use the laundry room, but it's convenient that there is one available.
It is extremely well-priced. It is quiet, clean, with courteous staff. It is walking distance to Evanston business/shopping district and Northwestern University. The room was a little shabby and the bed's mattress was clearly old.
This guest did not leave comments about this hotel.
Nicely appointed room; very good about late check in despite being busy (~2am). I had to purchase a toothbrush and have the lady and the shop tell the front desk guy (who had sent me to their shop) to give me toothpaste because they were out. A little dissapointing given the price and proximity to the airport.
Clean, cool decor, good service, good shuttle , if you are ever stuck at Ohare Consider this hotel
I had an all around great stay. Great location for traveling, shuttle service, shopping and eating out but also the restaurants in house. But two things I would look into I stayed the 12/18-19 and as I was waiting for the shuttle around 430 am a drunk guest was vomiting in front of the doors, spitting on the walk mat, and just being ridiculous but i seen staff members walk right by him and do nothing. Being in the industry I would have thought to get this guy away from guests whether by using security or simply asking him if he needed help. It was disgusting having to see him vomit and spit then smell it while waiting for shuttle services.
The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.
Newly remodeled, clean hotel; staff is very polite and proffesional. Stayed there over 30 times in the last 2 yrs, and will definitely do it again
Not impressed with charging to register early. And never have had a 4 pm register time.
Location Kayaks assistance View Bed was not comfortable and sheets were so stiff you could hear them across the room with the slightest movement. Idk, maybe that's why bed was uncomfortable. Weddings being held at hotel had loud intoxicated guests roaming halls all nite.
We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.
Nothing much Pay to park even though it was that far from city, bad bathroom, no complementary breakfast
Didn't attend due to not being able to get to the hotel. Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?
Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.