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very friendly staff nothing I can think of
It was a great stay as always. The breakfast is always amazing. Good restaurant and friendly staff.
The beds were super comfortable, my business partner was impressed with the complementary starbucks coffee. Unfortunately the furnace was out.
Room was clean - comfortable & quiet - the staff was friendly - the rates were reasonable & they upgraded my room
Central location and close proximity to the Mall area were both positives. The staff was OK as long as honesty isn't a criteria. When we arrived, we were given the wrong room (one king bed does not work for a family of two grandparents, one adult daughter and a baby). We were told that they were sorry, moved to a two-queen bed room, and assured we would be given a different room the next day. When we went to the desk the next day, we were told that we were on a waiting list if there was a cancellation but no rooms were available--that they would call us if a room was available. They then put us back in our original room. Unfortunately we had pre-paid. They refused to issue a refund, citing the clause in the pre-pay agreement. We paid for the two-king room, were given a one-king and had to rent a room in a nearby hotel for our adult daughter and grand-child. The two-queen room we had on night one was filthy. The one-king room was cleaner. The fireplace in the one-king room did not work. They did not service the room everyday. It seemed to be a "by chance" sort of system--some days we had housekeeping, other days we did not.
Front Desk personell were very helpful. Offered to assist with a smile. Room was spacious and comfortable. Breakfast was pretty good. Eggs were dry from sitting, Otherwise Breakfast was good.
This Holiday Inn is conviently located right across the street from the airport. The staff was friendly, the room were nice, there is a nice restaurant attached to the hotel. Overall it is a perfect place to stay for the right price.
I stayed here for 3 nights on a business trip. It was very pretty. The staff was very friendly and helpful during my stay. The indoor pool and fitness were very relaxing. I work all day, so it was nice that the fitness and business center are open 24 hours. I would definately return.
As a stranded passenger, due to cancelled flights...I was placed at the Holiday Inn by my employer. What a great location and the staff could not have been more accomodating. I even received an upgrade to a huge suite as the staff saw my disappointment in not getting to fly home that day. Breakfast at the adjoining restaurant was so much more than I ever expected....and room service for dinner had such a pleasing presentation...I felt as if I was on a vacation and not a work related trip. Kudos to the staff, you made a stressful situation a pleasant delay. Also, the free van service to the airport was perfect. Literally door to door service.