Hotels Auburn Hills

My family enjoyed it.

Nothing.

Beds and pillows were very comfortable

Breakfast ended a little early for a family on vacation 9am

Breakfast Clean Rooms WiFi Friendly Staff

The staff working at checkin was clearly annoyed with us. The girl training was polite and friendly, however her trainer could use a refresher on smiling and patience. Hospitality isn't for everyone. Smile and breathe it goes a long way.

Most attentive front desk check in guy. Had a great report with all the guests and knew many by first name. Starts you off on the right foot. He is very valuable to the property. Rooms were very nice, pillows perfect, mattress newer. Makes me want to stay at a Quality Inn again.

Crappy internet service. I was in a room on the end so did that have anything to do with it? Kept dropping my connection which made me have to keep reloading emails.

Was called at 2pm asking if I was ever to check out. Apparently I had left my do not disturb sign on the door and the manager was concerned about disturbing me. I had left at 7:30am. Very considerate and classy move. Great breakfast as well.

Absolutely nothing.

The hotel is very nice with quality decor and updated rooms. The pool facilities were great, very clean. We were only 10 minutes away from Great Lakes Crossing Mall and a Rainforest Cafe. the only thing I would change is the mattresses.

The beds were not comfortable at all. I know you don't get the best of everything, but with the upgraded quality of everything else, I expected the beds to be of equal quality. I tossed and turned all night trying to get comfortable.

Wir waren sehr beeindruckt von dem Personal, unserem Zimmer, dem kostenlosen Frühstück!

The suite we stayed in was beautiful, large, and convenient. The kitchenette was great and very helpful. The staff was friendly. They even had Ben & Jerry's ice cream available for purchase, which was amazing!

The television did not have a menu page, which was a little frustrating with how many channels were available. But everything else was great!