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Proximity to events. Room needed updating and was not clean enough.
I wasn't able to access my room until after 4pm the day of check in. I was told I would be contacted once my room became available and I was never contacted. There was a nice bucket in my room but there was not an ice machine in the building. Staff was not accommodating.
We really enjoyed the location and activities offered. When we checked in they did not have the room that I had booked and proceeded to tell me that the only way I could get my room is by paying an extra $50 for an upgrade. I did it however was very disappointed after having driven several hours to get there. The resort also felt very dated and needed some serious updates.
Very clean Old, out dated. Popcorn ceilings. Should have been $100, not $150.
The location was perfect. We were participating in the Leadville 100 mile mountain bike race, so it was not far from the event. The location was beautiful and shops and restaurants were within walking distance. The living room and furniture were very nice and comfortable. The actual rental we stayed in needs some renovation. The kitchen cabinets and bathroom vanity are in extreme need of replacement. They look like they are from 1966. There is no shelf paper in some of them and dishes are setting on pressed sawdust. That cannot be kept very clean. There was no carafe for the coffee pot, the kitchen is not very well equipped for being able to prepare meals to eat there. The window covering in the bedroom needs to be replaced/updated. The drapery is very old and shabby and isn't totally hanging. It would be nice to have a window covering that darkens the room for early morning light if you want to sleep in. A king size bed would be nicer and a better mattress also. There was no iron, but an ironing board. The entry from the parking garage to the elevator was cumbersome to try to carry luggage through doors and up a flight of stairs to the elevator. It would be a lot more convenient to have the elevator right at the garage level.