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Beds are so comfortable ,room is nice and roomy very clean fast elevators and nice you don't have to go outside to get into the mall direct access to the stores and restaurants. I only had one complaint and that was the pool ladders into instead of steps older people with limited mobility can't climb ladders into or out of the pool I had a hard time getting out thought maybe we were going to have to call for help but with a little perseverance I got out really enjoyed the pool and hot tub they need to have better access ,stairs instead of ladders would solve that problem
Was a very disappointing stay. Noisy. Did not provide or charged too much for additional services.
Very old hotel, facilities are very bad, design is very bad, quality of room is very bad. Drawers are broken. Clothes press requires 1 day. Toilet is bad. It dose not meet the criteria of sheraton. I would rather go to another hotel or remove sheraton name from the hotel. Very old hotel, facilities are very bad, services are so bad, design is very bad and old, quality of room is very bad. Drawers are broken. Clothes press requires 1 day. Toilet is bad. It dose not meet the criteria of sheraton. I would rather go to another hotel or remove sheraton name from the hotel.
Close to where I was going. Copps Collesium Under construction, started at 8:00 am right next door:(
Downtown location - friendly concierge. No air conditioning all weekend and no rate reduction offered for substand facility. Room not clean. Will not book this Sheraton again.
value bath tub was not as clean as I would like.
This guest did not leave comments about this hotel.
the bed was comfortable and lots of hot water in the shower fairly quiet even though we were by the ice machine curtains were stained wish that there was water offered for the continental breakfast
Nothing Everything was old and dirty
Price was all I can think of. The phone had 2 o 3 years of dust on it. You were afraid to use it because you might catch something. We asked for a wake up call and did not get it.
Well to be honest I was looking for something in close proximity to St. Joseph's as I had an early appointment next morning! It met that need for sure! The staff was friendly and helpful. I would never want to stay in that particular room again! As I was only there one night but that was enough for a room with no windows to look out! Felt claustrophobic.