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Breakfast options fell below expectations.
The hotel location was close to the hospital I was visiting. Being charged extra for the 3rd person in the room. The room remained unchanged from 2 people to 3, except for the price.
This guest did not leave comments about this hotel.
The room was spacious, clean and comfortable and the staff were very friendly and helpful
Its was very clean! The pool and location.
Room was clean and comfortable. Continuous hot water in the clean and up to date shower. Bed offered two types of pillows and was very comfortable. The hotel provided a free airport shuttle whenever it was needed, 24/7... this is a big plus as they are not far from the Thunder Bay airport, although we never heard the planes when at the hotel. Food served in the hotel's restaurants was delicious and fairly priced. Full bar, too.
The front desk person was excellent, but totally overwhelmed by the problems she was facing. Keymaker had failed hence the only staff on duty had to open rooms using master key. The air conditioner in room was "fixed" by reception person climbing on a chair and "jiggling" the wall connection. The carpets in the halls are filthy. We came to breakfast area at approximately 8:58 a.m. as we were under impression that breakfast was served until 9:30. The attendant gruffly warned us that we had better hurry if we wanted anything because she was closing up and proceeded to do so. This hotel is understaffed and is quickly running downhill, with the (owner?) milking it for cash as opposed to trying to grow the business.,
It is exactly what I want in a hotel. Room quality, internet access, breakfast, location, staff........
Overall ambience,convenience to Sioux Lookout The lighting in the bathroom was not bright enough