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Sehr schönes Hotel. Tolle Lage. Das Personal war sehr freundlich und hat sogar unser Zimmer kostenlos upgegraded.
Der Preis ist für eine Familie leistbar. Lage, Ausstattung und Sauberkeit der Zimmer waren sehr gut. Der Preis für das Parken ist relativ hoch
Das italienische Restaurant war nicht gut
Lage war super. Das Casino stört den Blick auf die Niagara /Horseshoe Fälle; Restaurant des Hotels (brasilianisches Restaurant) schloss schon um 21 Uhr.
The staff was utterly one of the BEST ever! From the front desk, to room service and JAKE the driver. Brunch on Sunday was lovely and well priced. Location was amazing. 1st floor room was in the way back with a parking lot view and smelly corridor near the kitchen. Also, outdoor pool not on premises.
My boyfriend and I were so surprised and excited when we returned to the room after dinner to find a rose on the bed and Glenn Miller playing on the stereo system. Because we'd met swing dancing I was sure he'd somehow arranged it as a suprise but he swears it was a coincidence. It was such a nice touch and added to the romance of the trip. Plus, the room was large enough that we were even able to do a little swing dancing together!
everything we were not in the main building
Harbour House was outstanding!!!
we were made so welcome and the staff made themselves available for our beneift without being obtrusive .The room had everything you would need for a luxury stay
Location was great, the room was wonderful, they gave us an upgrade. Breakfast was a treat. Charming and very comfortable with free parking Nothing
I loved the staff that we came in contact with;they were extremely helpful and went out of their way to ensure we had a comfortable and non- stressful time. The bed was ultracomfortable. Although the breakfast menu had variety, I would have liked to have seen more hot foods to choose from. I would highly recommend it to anyone I know. The air conditioning was set too low in the room and public areas, and it was difficult adjusting the temp. in my room.
The cheese & wine sampling, and the comfortable bed! no
Warm, friendly staff who were always happy to help. Rooms were beautiful, spotless and very comfortable. Breakfast was delicious! Would definitely stay there again. I can't say anything bad about this hotel.
Small - luxurious - very attentive staff - excellent breakfast - very good location
We love the rooms....the beds are extremely comfortable and love the extras...real glasses, nice products, excellent breakfast. Can't think of anything I didn't like....
I loved the breakfast and the daily wine tastings. And the staff was quite amenable especially since I took everything to my room.
Staff was personable and attentive. Close to Shaw Festival.
This hotel is so clean and luxurious! There is Jacuzzzi in the bath room! I really loved it!!
We enjoyed our stay at the Harbour House. The staff was very courteous and very knowledgeable of the area. The rooms were beautiful, clean, and I especially loved the shower, as it was nothing like most hotel showers. We celebrated our 20th anniversary, and will definately be going back.
Great location for attending Shaw Festival - just across the street! Many wonderful restaurants within walking distance. Others just a 5 minute drive away. The room wasn't as large as we might have expected, given the price point.
The staff and kitchen were excellent. the location was very convenient for shopping and the plays in the festival. The room was claustrophobic and the liack of closet space was a major problem. The room is simply too small.
Reception staff very friendly and helpful. Bedroom well equipped Breakfast choice , cooked or continental. Couldn't mix therefore no toast or bread offered.
The hotel is modern and luxurious. We were welcomed into our room with a complimentary brownie and personalized stationary. Our room was beautifully decorated and the mattress was very plush and comfy. There was complimentary tassimo coffee and tea in the lounge that looked like a living room out of a decorating magazine (my in-laws got great use out of it). There was also a filtered water dispensor in the hotel that saved us from buying bottled water. The television in the bathroom was also a nice touch! Complimentary continental breakfast was delicious! All the shops were only 5 minute walk away. The hotel had a lot of little details that made it a great stay. Our room over looked a parking lot.
Well located, central but not in the heart of the town. On site restaurant food was excellent wih a great ambiance and in particular the breakfast was outstanding. Liked the coffee room in the foyer.
Very relaxing,location location.great night sleep,modern amenities pi Nice to have a pillow menu.
I thought the hotel was five star all the way. N/A
Comfortable, gracious staff...I wasn't there long enough to enjoy the Spa..maybe next time! No