Lage zum Flughafen alt und abgewohnt,schlechtes Frühstücksbuffet nach europäischer Norm,Klimaanlage im Zimmer viel zu laut
Zimmer mit Kühlschrank Freundliches Personal Leicht Abgewohnt Könte mal ne Renovierung vertragen
Die Servicebereitschaft des Personals,Gepäckaufbewahrung bis zum späten Nachmittag ,kostenloser Flughafentransfer vielen Dank
Guter Shuttle service Airport Hotel v.v. nein
Nähe zum Flughafen. Frühstücksbuffet mit netter Bedienung. Empfang etwas unpersönlich
Nahe Airport, Restaurant im Hotel, Pool, Leider ohne Auto etwas verschossen.
Die Lage bein Flugplatz und das Sonderangebot für das Zimmer waren Entscheidend für die Buchung. Leider war die Angabe "beim Flugplatz" irreführend, da man ca 13 fahren musste bis man den Eingang erreichte. Doch das Shullte war perfect und das glich die Entfernung aus. Da wir die Zeit bis zum Abflug noch nützen wollten um Toronto anzusehen währe eine ungefähre Zeitgabe und öfftent siche Verkehrsmitteln nach Downtown hilfreich gewesen.
Keine Beurteilung war nur 12 Stunden dort w.o
Zimmer war nett und sauber, Personal zuvorkommend, Preis war in Ordnung, Frühstücksbuffet war nicht so toll
Zimmer sind muffig
The buffet breakfast was wonderful and the service was excellent in all areas of the hotel. The room design was modern, sleek and well maintained. The lobby restaurant and bar closed too soon, putting up shop at 9:00pm.
Please write at least 15 words
This hotel was close to my conference. It was clean and the staff at the front desk was very helpful. A bit pricy.
it was located next to where my meeting was the next day the carpet was dirty and there was black hair within the sheets of 1 bed
Location was good. Staff was very friendly and helpful. Bed was terrible. Mattress had a huge dip in the middle. No drawers to put clothes.
the stay was good...no complaints...wish they had a free continental breakfast available
All was ok except check in-no reservation on file
Location!! old...not very clean!!!
The rooms are elegantly designed with a bold colour palette of black, chocolate, taupe, brown & cream and red. The bed is really comfortable and we had all the pillows we needed. I like the automatic start of the AC unit, and it is easy to regulate the temperature. The bathroom design with its sliding black door with opaque glass insets, single, clear glass shower enclosure is an efficient, yet We needed a full length mirror, perhaps inside the cupboard door.
Very little. It was satisfactory. I felt it was very overpriced, especially the bar drinks.
Very convenient to airport, facilities, clean, friendly. Restaurant
Very clean & super efficient check in & out. No hassle Nothing!
Location is great. I prepaid the room while I book the room online. When I checked out, the staff still charged me the room in full. I showed him my booking confirmation and he said he needed to check and if it's prepaid, it would be refund to my credit card but in 7 days!!!!!!!!! Unbelievable. I am in rush of catching a flight, so I just left. During the conversation, the staff (a black male) was as cold as a statue, I hardly image a service staff works a Hilton is as rude as he is. He didn't even show any apology for the inconvenience. I would never come back again. The worst management I ever see in Hilton.
Not enough light in the room. Could not see the thermostat to lower the temperature
Service at the restaurant was somewhat slow ..close to 2 hours to complete. But the food was great!
clean and polite of staff.
they had a nice place for pets to run around in the back. It is fenced in and is needed in this area as there are many freeways location is out of the way i would rcommend it for people with lay over or that are in toronto with a car. Using a cab is quite expensive to get anything and there is no fridge or mini bar nor microwave as indicated rather there is one community one that all gusts can share a little misleading from there web site.........very anoying. Also the menue was sparce with a few dishes not somewhere one would want to eat everyday also it is quite expensive but comperable to other hotels. There is a tim hortons with in walking distance but thats about it. The fitness center is being renovated and is dated up till this point.
The room rate is valuable for the service and comfortable facilities.
Very easy from airport, friendly and helpful folks!
It's an airport hotel so does what it's expected to Room was a bit small for the Hilton. No frills experience in any way. Made us anxious to get a few hours sleep and get going.
The staff found a jacket that my son left behind, and kept it for us while we were on vacation. It was waiting for us when we returned to pick up our car! I also really loved the shuttle drivers. The location of the store. I only stumbled upon it because I had a vehicle to park.
shuttle to and from airport was efficient and reliable small bathroom
The time waiting for the shuttle from the airport (50 minutes)!
The staff were very helpful and the location so close to the airport was great. I think that $8 for a glass of beer is a bit outrageous.
They only had 6 mini fridges and won't guarantee availability until checkin
Convenient to clients I was seeing but also to the airport. Buffet was okay, but wait staff on second night was terible. had to get my own menu after my friend went to the buffet and I did not. Finally was able to get bar attendant to bring a glass of wine and took my order after waiting over 15 minutes. Food was marginal and not warm, but I was hungry and wanted to get out of restaurant. I almost felt penalized for wanting to order off the menu and not doing the buffet to make their job easier. Parking was awkward. Had to hike around building to get in, so single digit temps and very windy conditions made this tough.
Location near the airport. The room are old. Bathroom very small. Smees that the hotel is becomming old without any changes.
Walking distance to Continental Airlines. Pool and gym are substantial. Staff is eager to please. Dishes left outside guest rooms need to be picked up more frequently.
The facilities provided were excellent compared to the tariff. I was impressed by the wi-fi internet access without additional charges and the ability to use the facility at the business centre without incurring additional charges. Though it was only a walking distance from the airport, the location was away from downtown which made it inconvenient for visitors wanting to explore the city
Location and warmth of welcome etc. of staff The furniture in the lounge/dining area needed cleaning/replacing; was grubby.
Very friendly staff, room very clean it is on the older end, our room had old AC unit. Chairs/decor in bar area very worn down
There are several Sheraton hotels in the vicinity of the airport. This is somewhat confusing if you're not familiar with the area, and even after showing the taxi driver our booking confirmation he took us to the wrong one.