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Great location within the city. Easy to walk to many major attractions, restaurants, and stores. Has a restaurant on site and front desk was very accommodating. Hotel was doing construction during my visit. Did not disturb me or others I was traveling with, but was noted and mentioned upon check in.
Didn't get the king bed we had requested even though in was not busy mid week.Lakeveiw is misleading.i felt we were treated different because we paid through a third party.
Excellent location with beautiful views of Kingston, the staff went the extra mile to welcome you and the room was incredibly comfortable Nothing
We had a very clean and quiet room (business class away from elevator). The staff were all very friendly, the service at the restaurant was great and we checked out the pool and water slide before they started to get a little busy with lot's of kids. Not walking distance from downtown (or much else) but still a good location for getting around the city.
The staff friendly efficient even with a midnight fire alarm and the guests standing around in the parking lot they were really goodt This hotel has a water park and is popular with families. Can be noisy
Good rate and location. TV channel selection was poor.
Our room's view of the Lake was beautiful! Room was filthy!!! Bathroom ceiling had mold, walls had spill stains on them, and the pillow cases on the one bed had not been changed as long hair strands were found on them. We did not stay the night!
Large clean rooms with kitchen Breakfast buffet is what you would expect for free
great room, easy location, free breakfast is always nice parking was expensive
We had a great room, overlooking the water front. Staff was very friendly. Perfect location to visit Kingston.
We loved the water front view from our window and the super comfortable bed with fantastic pillows! We also appreciated the very clean pool and hot tub! Oh and having Starbucks available in the hotel was great too! It would have been great if the window was a door opening onto the balcony outside our room! Also some shampoo and conditioner in the pool shower would have been nice.