NO ELEVATOR - with a 90 year old Mother with a walker.
The room was clean and stocked. I had an enjoyable stay.
Good location Did not get a good rate ---?
Close to interstate without being able to hear it. Needs a makeover. It's on it's way downhill fast.
The price The free continental breakfast was not good. I didn't eat it and left to go to a restaurant close by.
The wifi at this hotel was terrible. Very slow to connect, and then a terribly slow connection speed. Also, there didn't seem to be an elevator? Luckily I wasn't traveling with a lot of gear this time, but I feel like there should have been warning.
This hotel is definitely under rated. This was my second stay in 2 months. I think they should be rated a minimum of 3.5 stars!
The pool was nice that's good Television reception in the rooms was horrible the ice machines were filthy and didn't work the hair dryer in the room didn't work and the hotel staff charged me twice for the room
The staff were courteous and handled our issue as best they could and they had a decent breakfast. Apparently there was a flood on the lower level and our initial room smelled musty and the floor was still damp. They moved us to another room on the same level that didn't smell as bad and the floor wasn't as damp. Still, not something you'd expect pay
The location and price were great values. Very easy to access from I405. Next to a drug store, gas station, and close to grocery store. The laundry room was a bonus. Breakfast had good selections. Room was clean. Definitely will stay here again.
I liked the proximity to my family and friends. Our room was pleasant and we enjoyed our window view. Though near Freeway 405, there was little traffic noise. The staff was friendly and helpful. We would stay again at Comfort Inn in Kirkland. The breakfast room needs to be larger when there's a large crowd, maybe a set-up with TV trays in the lobby. I would have appreciated a whole grain choice for breakfast, like a low-sugar bran muffin.
Amazingly friendly, caring and service minded staff.
The staff was very helpful and it was close to restaurants and shops (not within walking distance to a liquor store) The only request I would have next time would to have a room that is not facing main street.
In downtown Kirkland so fantastic walk score, friendly staff allowed early check-in. We wanted to go to the Woodinville wineries and the Heathman driver took us out and picked us up later in the day. Overall fantastic service!
Great location, friendly staff, clean. Could use some minor updating such as workout equipment. Trellis Restaurant needs to improve. For the money they serve quantity vs quality. We only ate breakfast. Coffee was good. Staff was friendly but service was mediocre.
Bed somewhat hard, pillows too big(for me), heater quite noisy. Otherwise all nice and beautiful, and clean, pleasant staff. A feel good place. Good value
Very clean in a nice and quaint neighbourhood. Lots of amenities nearby so everything is easily accessible. We got back late at night and we were going to ask the front desk staff a couple of recommendations for places to visit near the area but she was having some emotional moment. I didn't have a problem with that but it was a bit awkward so we didn't bother asking. Our room was right by a road and I'm a very light sleeper so any noise from cars, trucks, or motorcycle would wake me up and it kept me up most of the night.
I loved the look of the place Car broken into, no cameras, hotel didn't offer any compensation. Will not recommend.
The location. Cleaning staff... 1st day, didn't clean until 5pm 2nd day, did not empty the trash 3rd day, left dirty linen on the floor.
Quiet rooms, good location to highway, Kirkland and Redmond.
whirlpool and proximity to interstate and restaurants
Well kept, clean room, alert front desk staff, Good value for the money. Location in proximity to Redmond was okay time and traffic-wise.
Clean, friendly, accommodating staff.
Food was good for breakfast. We had been on the road for over a week, so were very thankful for the laundry. They had an overflow room for breakfast, which was good, because a couple of mornings, it was really packed. The breakfast staff was very helpful, cheerful and kept the food stocked. Would be nice if the laundry room were a little bigger with seating. The night clerk seemed a bit off, in that he didn't seem sure if they had luggage carts, or where they might be. We found a couple.