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breakfast, staff friendlyness no movies available
clean, close to the casino, and quiet
comfortable beds,awesome products pillows, good bath products, good selection for the breakfast items the eggs at the complimentary breakfast were sketchy!
The staff were extremely friendly and helpful. Breakfast was very nice with a great selection of items and they even got gluten free bread and muffins for my daughter. I paid for a more expensive hotel with a POOL as I was traveling with teens and wanted to go to the casino. only to be told the day we got there they were draining the pool that day. Way to drop the ball kayak not telling me before hand. With nothing for kids to do I didn't get to the adult only actives.
Check in process was easy and the price was very low. The room was outdated with old tv and the microwave didn't work and the iron was missing. Hotel is right next to freeway so traffic noise all night also there is a train that runs every couple hours. Seems to be in a shady part of town had a lot of strange people hanging around. A guy came pounding on my door at 2 In the morning. Wouldn't go away till I informed him I was armed. I would not stay here again. the money I saved staying here was not worth the experience.
It was close to the freeway, no noise from the neighbors 24 hour staff. Clean basic room Wasn't the best mattress, but far from the worst I've had. My room faced the freeway which got a bit noisy when the semi had his tire changed at 3 am
The initial room was very dirty. Carpet was dirty, chairs were dirty, but the most irritating was black mold above the shower and in other locations. Initially the front desk claimed there were no rooms available to change and sent a staff person to clean the mold. She was not prepared. She did not have the proper cleaning materials and most importantly, a mask to protect herself. We did not allow her to put herself in personal danger, and neither should have the motel management. After verification of the condition of the room, the front desk person made another room available which was much cleaner and ok for our family's stay. We did not expect this from a Comfort Inn. Black mold should never be so dangerously disregarded.
The staff was very friendly and helpful. We were told our room was a non-smoking room. It was not. The smoke smell in the room was bad. We didn't tell the desk clerk because we were only going to be in the room for a few hours. Toilet seat was loose and slid when you went to sit down.