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When checking in the staff was very friendly and helpful. Nothing there blew my mind, but it was a very nice stay. While the price was a little much, it was a reasonable value, although not a great one.
The hotel is clean an BEAUTIFUL nicest place I've ever stayed No refridgerator
location, location, location! Ideally located in the Reston Town Center with shopping, dining and entertainment a short walk away. Convenient parking. Room had a tremendous view of the fountain and lighted trees lining the walkway.
The room size is big. They are very clean. The staff is very good There is no public transport connection with the main area of attraction in the city
Very comfortable, large room.
Ease of registration and quality of room. There seemed to be some confusion among staff regarding the availability of breakfast on site due to Mother's Day. When staff was asked about the availability of nearby restaurants they were generally uninformed about the local environs until pressed for more information. They then provided a poorly xeroxed sheet listing restaurants in the area that may or may not serve breakfast. In my experience the inability of a staff to make cogent recommendations about local opportunities for food and other amenities works against the service concept of a local hotel. It also puts staff on the defensive and makes them snippity. So, an easy exchange became a souring experience on the stay.
Lobby und Eingang ist gut Zimmer, Kühlschrank funktionierte nicht, sie haben ihn ersetzt, aber er funktionierte immer noch nicht. Niemand erwartet das von einem 4 Sterne Hotel.
Sehr gutes Shuttleservice zum Airport und zum nahegelegenen Luft- und Raumfahrtmuseum.
elektronischen Check-in/out. Verwendung von smart Phone herunterzukurbeln um die Zimmertür.