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Nothing Shady crowd, room didn't lock, rude management, tried to refuse a refund after my husband had to stay in room over hour to wait until they tried to fix lock- didn't even apologize.
Parking is horrible. Very hard to even get to the entrance since there is no actual large enough driveway. Even with valet parking had to wait to even be able to get close enough to actually hand keys over. Other option is off site parking garage in walking distance around the corner.
Beautiful hotel. Nothing.
Location was great. Bed was comfortable. The parking situation was a joke. There was a line a mile long for the valet, which was the only option. My AC didn't work, so the room was incredibly hot. I told the front desk about it, and they didn't do anything about it.
Very comfy bed and clean room. Very nice staff Wallpaper was peeling off the walls
Great, safe location for seeing downtown Norfolk sights including Nauticus and Wisconsin. Easy walk from hotel to Nauticus, so we didn't have to move the car. This isn't specific to this hotel, but Courtyard's approach to breakfast is very susceptible to long delays during busy times. Hampton Inn and Hyatt Four Points buffets are more efficient (and just as satisfying).
like the bathroom, the room had a feng shui to it. the room did not have a microwave and the AC would not get any colder than 75 degrees.
Room was spacious and pretty quiet Wasn't terribly clean, and a lot of the fixtures were broken, like the inner bathroom door handle, which came off in your hand if it wasn't turner just so. Also, the restaurant on site was a massive disappointment; out of vegetables (!) and lacking basically anything vegetarian. Also didn't have its liquor license and couldn't accept credit cards. The hotel itself is not at a traffic light, so if you're trying to head to the Chesapeake bay bridge tunnel you are forced to make a uturn down the road.
Shuttle service was good. Good price to leave car while on trip. Had asked for a wake up call early AM and didn't get one. Lucky I had set my phone just in case.