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Nice staff, clean. Pool very slippery floor around pool. Saw kids and adults slip and fall. Time for some sand paint.
Staff was terrific and completely pet friendly, looking forward to going back. Great staff.
The room was spacious and well appointed. The bathroom did not have a vent fan. Also they were slow with the breakfast; it was OK but if was in a hurry I wouldn't have been able to eat there.
Seemed recently remodeled. It was nice and clean. No signs of mildew or anything in the bathroom. No fault of the hotels but we came to get away for the night. Had a sitter for our kids but we ended up right next to a room with a very young child who cried A LOT! Not quite how I pictured our "night without kids"
The bed, pillows and comforters were great. Slept for 10 hours. Nothing
Ask for a room not on the I-95 side!
ease of check in and out ... there was a very loud wedding party going on there ...
The bed Guarantee is false the pool was a toe bath the noise in all the suites makes it hard to feel rested the saving grace was the bed or I wouldn't have slept at all. You guarantee satisfaction I wasn't satisfied. I rely on swimming for my back issues including fibromyalgia and lupus. I booked believing you had a pool. That isn't a pool its an oversized Jacuzzi at best and impossible to swim in. I have never in my travels seen such a pathetic pool. It caused me considerable discomfort by the end of the week.
Great stay,friendly staff
Clean and comfortable. You could eat off the floor. Superior service. I liked everything.
In spite of a fire alarm being set off by some unruly guests at 5:00am, the staff was very apologetic and all else was excellent. Would stay there again. Beds were very comfortable. Room was very clean and spacious.
Stayed here for an event at the convention center, it was very convenient. Beds were very comfortable and the staff was excellent. The breakfast was pretty good as well. I would definitely stay here again.
The staff was fantastic! All the staff we encountered were very friendly. The bed was comfortable and the whole hotel was very clean. I would definitely stay there again. It is located near downtown and central park is right there. More importantly it is right behind the best grocery store in the state, Wegman's. There was a small fridge in the room which was nice because then you can bring your own breakfast foods or store any food and drinks. It was nice to have access to a mini fridge that wasn't already stuffed with the expensive items from a mini bar that will never be eaten. The bed's firmness could be adjusted. The shower was nice and the towels were a great size, not had towel size! The staff was knowledgeable and answered any questions we had. And there were fresh cookies in the lobby.
We were on the road for 10 hours and wanted to just get our room. Check in was at 3pm. We got there at 4pm and room wasn't ready. Said it was being inspected. Come back in 15 min. Came back, still not ready. Wasn't ready until 5pm. Should have looked else where. What can do you do about this? Might stay somewhere else next time!
Food, cleanliness, location. The toilets were so low that it was difficult to sit or stand back up. I have never seen toilets this low.