-The bayview room with great bay windows -Location near nice shops -Very friendly and helpful staff -Good wifi; not too slow for a change -Breakfast was pricey, and not normally included (but it was good, and the staff was great). -There's some evidence that the rooms themselves are dated but generally the latest remodel was good.
The hotel was impressively decorated and comfortable at the same time. I was greeted by name when I checked in. Despite being a younger traveler I was not talked down to or shown any disdain. The location on the marina offered wonderful views. The breakfast offered was delicious and more than ample. I will definitely return the next time I am staying in the area. The room thermostat would reset to 70 automatically and the TV would not have sound every other time it was turned on. Nothing that was too important or that would keep me from coming back.
Hotel and room was furnished with beautiful nautical theme. Restaurant and bar downstairs had delicious food and proved to be very convenient. Staff was very friendly and helpful. Proximity to the marina and the Air and Space Museum also very convenient. Parking garage was well maintained and easy to use/ access for guests. Minor cosmetic issues in the room, some menu items in restaurant were overpriced.
The location of my room, the view. I didn't like the fact that I couldn't stay longer. Had to return to work.
I love the look of this hotel as well as the views. The location is pretty perfect as well. I was also very impress with the staff. Very friendly! The room was a little less clean than i would prefer. But this has never been a problem before at this hotel.
Staff was extremely friendly. Had smiles on their faces, held doors open, were on top of it Great to see coming from a customer service background. Housekeeping was accommodating and interactive. If you passed by them in the hallway they would acknowledge your presence and say a friendly hello. Loved having a great display of food for their complementary breakfast which never ran out of food. No fan in the bathroom?...doomed for black mold. Did not care to have the A/C unit on either. Cleaned the front of it because it was filled with dust. Was a nightmare for those who have allergies like myself. The 2 inch gap of fresh air from the window was not cutting it for fresh air flow. Luckily did not have to be in the room as much as we had planned.
This has to be the best staff I've ever seen. Very friendly and helpful. They were never pushy or rude. I had my service animal with me and no problems at all. Unlike others I've stayed at. I will stay there again
I loved the room spacing and location to local eateries. I stayed in a Spring Hill hotel in Vegas and this hotel in Hampton (short of the Vegas flare) was not short stopping. I would highly recommend this as a hotel option. We had to switch rooms because the television was not working (recently remodeled and may have not been connected properly). Thx.
Close to everything from virginia beach, Williamsburg, Newport News, and anywhere else you want to be in VA. Rudeness of staff and cleanliness of room
Worst experience Smelling rooms, Not cleaned, Fake breakfast. Rude staff.
The price, and it was close to where I needed to go which made it very convenient. I wish they had a greater selection for breakfast. It was truly breakfast-on-the-go.
Nothing Staff, breakfast, room
very clean and updated rooms and staff were very nice
Able to cook in the room No ice and vending machines
employees are very nice, nothing else worth the price I paid to stay in this hotel I could not believe the bad conditions of this hotel and the price I paid $---- plus tax. no service, when you call the front disk you get the answer service. No decent breakfast for the price I paid, even a cup of coffee is not available except morning..
Nothing in kitchen area
Preston at the front desk was exceptional Hair from a previous guest in the bathroom sink, stained sheets that did not fit the bed properly, no toilet paper in the room upon arrival, breakfast was virtually non-existent. Should not be listed as breakfast included in stay. A very bad experience.
Clean as expected, nonsmoking as I hope. Good to have kitchen and big fridge. great deal... none
Beach front was nice and clean rooms, just wish they had bother elevator They need another elevator
Didn't really care for the hotel but the price was decent so I dealt with it No hot breakfast Wifi didn't work Bed was stiff
Friendly staff, clean rooms, great location will stay here again!
Pool and complimentary breakfast
Room and bathroom space the nicest of any Ha,ton Inn we've been at.
Always stay at Hampton when in VA. The staff is friendly and courteous.
Free continental breakfast, cleanliness of facility
It met all of my needs. The room was very clean and quiet, convenient if I needed to pick up anything forgotten at home and very close to where I was visiting and my reason for coming to Virginia in the first place. This was my second time staying at this very hotel and the staff at the reception desk did not seem as friendly and engaged as they did the first time I stayed. My first visit you had a very friendly, cordial woman working the desk that day.
Convenient and super-comfy beds The eggs at breakfast were disgusting¿¿
Helpfulness of front desk staff in getting to the site from about two miles away when I got turned around getting there in the first place. Someone put used soap in a new soap box in the bathroom. Only later when my wife opened another box of soap did we discover that my bar of soap was well used already!
I love the staff they were very helpful and nice. The room was great and very clean. The breakfast was also great as well. The fresh cookies and milk for guest when you walk in was amazing. The is nothing bad I can say about my stay.
location and breakfast shower spigot did not work correctly. Only turned 90degrees, was either scalding or off. I reported to front desk staff, offered to 'have someone come up', it was late, my family was tired. We sponge bathed, should have had a discount
This guest did not leave comments about this hotel.
Nothing! For our whole time staying there they never did room service such as trash bags, towels sheets NOTHING!!! Worst hotel EVER!!
I am allergic to cats,and when I saw a cat up in the window 1 morning.Then I knew why I sneezed my brains out during my stay.
Customer service is awesome very helpful. Room was clean no bugs big shower First walked in room stank, had to use febreze. No everyday housekeeping,
The location was great and the staff were very friendly and helpful. When I arrived the windows were wide open and the floor was wet from the air conditioner. The room smelt musty and like animal urine.
The staff was very friendly. Only book if you have no or low standards and do not care about bugs. Roaches were crawling on the floor, and the bathroom could have been cleaner. I placed all my items on the table and prayed nothing got in them. I had to leave and go wash up at a relatives.
Front desk staff was great! Very helpful and very kind. Location was very easy access to several area attractions. Cleanliness of the room wasn't so great. Almost as if the room hadn't been deeply cleaned before arrival.
The night front desk staff was AMAZING. The only thing good about this hotel was him and the location Wifi was 'broken' all weekend at the hotel. Bathroom door handle was half coming off. Vending machines were broken on the 2nd floor. No blanket for 2nd bed... laundry vending was broken. Horrible overall experience. Never again
Motel was what I expected on a budget. Temper your expectations and it will meet your needs in the proce range.
The Location To Get Food And Gas And Other Personal Items. I Guess No Breakfast Bar But I Understand That Why It Call Extended Stay.
I liked the kitchen in the rooms I had to move rooms and the first room at 8:30 at night there was no hot water so they moved us to a different room. And in that room it smelled like old dirty clothes the bees had blood and dirt on the sheets in room 325 it was a nasty hotel.