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Great location and helpful staff Breakfast line was crowded and long, ants in the room, room occasionally smelled like smoke, restaurant staff was loud and annoying, elevator was broken, extremely small bathroom.
Only scolding hot water for showers. Room door was open upon arrival, maintenance supply in bathroom but no maintenance person in sight. Front desk was quick to deal with that issue but didn't fix hot water
Rooms were clean, Staff friendly and professional. "Oceanfront" is misleading. The room I got was across the street in an older building with no ocean view. Rooms in the older building are open access with little to no security presence. I would have paid more to go to the main Best Western building if rooms were available.
Beachfront Based on price and reviews, thought hotel had been rebuilt. Same dingy carpets in hallway, gaudy colors, weak attempt at an unhealthy breakfast. When first walked in room and smell men's cologne, I was immediately turned off. Refrigerator was not working well so spoiled $100 worth of food and beer. Warm beer!!!! Even the shower was not adjustable. For 30 bucks more could've stayed at Hilton
the hotel was clean and the staff was friendly. the location was convenient and centralized. i liked my upgraded room. i didn't like having to park across the street because of very low clearance in the parking garage. i only drive a normal truck and it wouldn't fit because of height.
The accessibilty to the beach, convenience of the shops on the lower level , fresh coffee and juice always available in the lobby for guests and the general relaxed atmosphere and open layout of the lobby. The covered parking garage is also a nice feature. Of special note: I spilled my cup of coffee in the room and when i called for assistance from housekeeping the young man who came to help was very prompt and courteous. We found the staff to be very helpful and accommodating when asked and needed. The pool and the pool area were atrocious. The tiles above the water were lined with scum. There was, what i can only assume, a large slpatter of mucus on the deck of the pool area that was there for 2 days of our stay, and we saw at least 3 cockroaches running on the pool deck. When we first checked into our room, the bathroom had not been cleaned behind the door. A used towel from the prevoius occupant was still hanging on the door and there was debris such as sand and dust along the edges by the door.
Sehr sauber und komfortable Betten. Ich nahm an einer Veranstaltung dort teil und es war sehr schön. mit dem Telefon im Zimmer konnte man nicht das Personal an der Rezeption anrufen
Die Lage war gut. Das Zimmer fühlte sich feucht an und es hatte einen muffigen Geruch. Die Hilfe an der Rezeption schien unzufrieden und leicht reizbar. War nicht bereit, bei Anfragen behilflich zu sein.
Großartige Lage und sehr angemessen. Das Toilettenpapier war näher Schleifpapier. Bringen Sie Ihre eigene TP und sparen Sie eine Menge
Der beheizte Pool war super! ... sauber und sehr warm für Dezember. Die Zimmer muss dringend renoviert werden.
Lage, direkt am Meer Geruch im Zimmer, flur kleine Betten, Frühstück war im Preis nicht inbegriffen