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DO NOT STAY HERE!!!! THEY HAVE ROACHES, THE STAFF IS UNPROFESSIONAL & THEY DID NOT GIVE ME A REFUND AFTER I HAD TO KILL AND SHOW THEM THE ROACH. THE MOTEL'S ARE BETTER THEN THIS TRASHY PLACE!
The bath tub was old and the pair was pealing. It was a total turn off when it came to showering. Other than that it was good for the money spent.
The location was great. Children enjoyed to indoor pool area. The bed was very comfortable.
Nothing It was dirty. The carpets felt so disgusting you couldn't walk on in. The furniture was dirty, beds uncomfortable, and the ac was very noisy
The hotel clerk Derrion was the sole redeeming feature of this place. He deserves a raise and a transfer to a facility that is much more worthy of his competence and williningness to help. He quickly refunded our money when it was evident we would not be able to stay. The first room assigned to us was clearly already occupied. The swimming pool had a light fixture loose and floating in the water but still attached to its outlet by its wires. The swimming pool area has no heat, so the area and the water are practically unusable this time of year. The next room assigned to us had a sliding closet door that was completely off its track. The safe was locked and inoperable. The TV had 1 channel. I was lured in by the seemingly low price, but with so much wrong, it was clear that any amount of money was too high. We left after 40 minutes and received all of our money back.
Room was big and comfortable , lots of space for just the two of us . Bed was huge , sheets and comforter were clean and I was satisfied with that , the bathroom was clean as well and that was another plus . The towels were small and useless for drying off , that was the only thing that annoyed me . Other than for the price , this place was amazing and definitely more than I expected .
the price all was fine
The room was spacious and the hotel was in a very quiet location. The staff was very helpful, especially the guy at the front desk. You will hear people walking above you if your room is on the 2nd or 3rd floor.
The people at the front desk were very nice and inviting. Good value and a decent clean room for the price. The breakfast set up could be better.
We stayed for two days.. The initial front desk staff was awesome; everyone else was nice. the back patio was nice. The pool area was a little small for the four families that were there at once. Lounge area & computer access was great as well. We checked out, then back in the folllowing day so we had different rooms. The first night was great. Second room had a shower drainage issue, which led to loose tiles & i think may have attracted small flies ( i saw about 3-4 that day).
Good location, exceptional rate. Appears to be in a safe neighborhood. Shower stall leaks water on floor. Be careful getting in and out of shower. Clearly it's a problem as our floor had been patched and repaired several times from the looks of it.
Friendly Missing cleaning my room the first night
It was quiet. I could relax. The breakfast was good. The staff was very friendly. The tv channels were limited just like a cheap motel. I didn't care for the overall smell of the room, hall, and everywhere.
Location, location, location. The bed was very comfortable. The bathroom was roomy. Huge refrigerator to use. Plenty of drawer space. Decent coffee in the breakfast room. Non-smoking floor smelled like cigarette smoke. Our room did not, but right off the elevator it did and all in the hall. The pillows were too small and soft, offered no support for my neck. I don't like using multiple pillows (they move around too much) but I did here just to get to sleep. One of the towels in the bathroom (when we first arrived) was put on the towel rack obviously unwashed from a previous user...gross. Grateful there were other clean towels to be used. Didn't use the coffee machine because it is stored on the bathroom counter. Who uses a food/beverage item in the bathroom?
I like the location of the Newport News Marriott at City Center. There were places to eat, shop, take a leisure walk, beautiful scenery, and accessible.
Location is good for upper Peninsula actually it is in Hampton Roads The restaurant staff is Mediocre, the front desk is squished into a corner due to a remodel and it requires you to be right on top of other guests that are checking in, they advertise free wifi but charge and they charge to use the garage which baffles me because the city gives them Use of it(I used to be the city Assessor here so I know)
Came in for the One City Marathon, easy access to freeways and lots of nice food places in walking distance.