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This Best Western is very run down. There are cracks in the bathroom walls, mold or dirt in between tile. The room didn't smell clean, nor feel it. I would prefer hotels not spray room freshener (which they didn't), however it had a stale smell. The first room we were given was #119, whatever you do, don't take this room, it is next to the laundry room and the noise and banging from the machines is not tolerable- this room should be a storage unit- not fit for humans. ( it is also right under a staircase to the second floor- kids were running up and down alot. Second worst experience at a hotel/motel ever!
Price was pretty good for DC during spring break. Close to subway. Wireless was extremely slow and intermittent. They felt is was our computer but we had several...they could not all have issues. The room was moldy causing a lot of allergy issues.
stair access only to second building. Terrible set up for the handicapped
Decent room but the no coffee and breakfast doesn't seem like a big deal. Until you're there. Then it's super annoying. There's a Days Inn near here on Pershing Drive, I'd stay there overeating here.
The room was clean and quite. Close to DC. Friendly staff. Took 30 min for staff to get reservation. No tv remote. No breakfast
Location If you want to sleep past 7am avoid room 221. It's next to the maid's "staging area" ,so starting around 7 there's loud banging around & talking. The walls are quite thin.
Very clean hotel in good neighborhood. Arlington is very nice and is easily accessible from the hotel. Compared to other hotels in the area is very affordable. The staff was also real nice and if you need to store your luggage after you check out for sightseeing you can for free. There is a decent walk to the nearest metro rail station to get into DC and the surrounding areas and the highway can be a little noisey. No breakfast included.
The rooms were reasonably updated, good cable tv options, and the pool was terrific (lifeguard on duty, so I got to swim laps while the kids splashed. . ). Our rooms were actually quiet, everything was clean, and the staff quite helpful. I particulalry enjoyed the fresh coffee in the lobby (though missed having a hearty French Roast for much of the trip). Most of the restaurant choices are a few blocks away, so we got some exercise when tired of Ledo Pizzeria and diner. Wish the pool was open earlier in the day, and it could stand some spiffing up.
Close proximity to the metro. The hotel is not far from the metro, but it is also right off the side of the highway, making it quite loud and a little bit of an eyesore. When I arrived, the staff seemed a bit confused on how to check me in. They allowed us to "check" our bags for the afternoon while we traveled. The pizza place next door seemed enticing at first, but quickly turned us off by the looks of it. Appearance is everything sometimes. Very poorly cleaned room. Hair left in the hair dryer. Shower looked like it had not been cleaned. Overall, poor quality. The room was really warm, despite efforts to turn down the heater. Would not stay here again and would not suggest to a friend. Way overpriced for value.
The rooms we're clean, it is not too far from the main points of interest-$15 taxi ride or a cheaper metro ride takes about 25 minutes We called the hotel to say that the first person from our group to arrive will not be the one whose name is on the reservation to make sure there is an easy check in, only to find out that the hotel cannot find the reservation even though we received an email confirmation. Saying that there is no reservation at all we we're told to call the booking website, we're places on hold by the hotel for a long time before we finished a sentence, and overall it was really hard to edible this and took us 50 minutes of calls to figure it out and find the reservation.
Location Tour buses took over the parking lot
I loved being so close to the metro. I found the room and bed comfortable and adequate. The fridge and microwave made it so we were able to provide most of our own food, which was a plus for us. The prices were the best we could find so close to downtown. You can also easily walk to the Iwo Jima memorial. No elevator anywhere near our room, so you had to carry everything to the second floor (not that atypical in my experience). The pool was a big letdown. It would have been a big perk for our young children. The water was cold; the whole pool room was so foggy in the evening that you couldn't even see across the pool; the shower curtain in the pool changing room was covered in dead gnats, and the ceiling was covered in condensation that dripped on you as you changed.
The rooms were very nice & pretty large with a full kitchen, the complimentery breakfasts were actually quite nice. It was nice to have the Metro station only about 2 blocks away. I was given a room with 2 beds rather than the King size bed I researved & it was uncomfortable to sleep in the smaller bed w/my boyfriend. They did switch me over the next day when a room became available.
The location of this hotel was excellent..The breakfast was gourmet..I would stay here again and recommend it to everyone..
Great location, 3 blocks from Metro and then a 8 minute ride to DC. Large spacious rooms with kitchenette, great for families and longer stays. Complimentary breakfast standard and good.
Location was excellent, close to DC Metro stop and Arlington Courthhouse area, Ft Myer, Arlington Natl Cemetery, Iwo Jima Memorial. Rooms were spacious and comfortable. Staff was friendly and helpful at check in. Parking was limited, hotel was very crowded and loud in common areas such as lobby, restaurant area and hallways. Children running up and down halls. Rooms were a little bit worn but accomodating.
The room was huge and the living room area had two great chairs, TV, lamp, and a table. The kitchen was fully equipped with a full size refrigerator. The buffet breakfast was one of the best we have ever encountered. There was just a short walk to a dozen restaurant choices and the Courthouse Metro Station.
Large room and bed, good view of DC, close to highway and short walk to downtown Arlington, kitchen (if I'd stayed longer), nice breakfast buffet with great view, friendly staff. Quick help on getting taxis. Staff should point out the early evening light dinner buffet. Also, include instructions in case someone hasn't used the RFID door key before. Elevators could be cleaner.
Good location to arlington national cemetery. Comfortable rooms. Parking is a bit of a problem. Thus would be a deal breaker if the hotel was at capacity.
We were in between a Rochester NY business trip & one to Baltimore so decided to stop in DC for one night and much of next day. Too bad it was incredibly cold in DC but the hotel was great all around. Cccccold temperatures outside, oh well.
Room was well equipped with full kitchen, modern furnishings and good sized. Great place for extended stay. Nearby dining and metro stop. While it has a gym there is no pool.
Close to Metro and DC, liked the breakfast and dinner on site (included in price of room), spacious room Front desk staff could use some people skills training
Great location for access to the metro and a variety of nearby restaurants. As others have noted, there is a steep hill between the hotel and the metro, but the hotel does have a scheduled shuttle run to the metro and the Safeway in Rosslyn. There is a CVS next to the metro. The Kayak deal was fantastic. The rooms are efficiency style with an apartment style fridge, microwave, dishwasher, etc. The room AC worked great. I would definitely stay there again. There is minor renovation going on now.
The Metro was just outside the front door and it made for very easy trips on the metro. The airport is only two stops away and you avoid the hassle of traffic if you don't have too much luggage to carry. I saw several families there so I think it would be a nice place for families too. And of course, the service was great. The staff was very friendly and helpful.
Very quiet, no outside noise what so ever despite the location. Nothing that set apart the Ritz from the others, room, furniture, bathroom was very medicore and what you get from any other hotel in the same class.
Free early check-in. Quiet room. No free wifi. Drab view from room.
Everything! Service excellent, great atmosphere and convenient to all local area Nothing,
Nothing seemed to work or was up to date. The TV didn't work, the shower drain was incredibly slow, one of the lamps didn't work, I scraped my hand on the bathroom ceiling because it was so low, and my room service food arrived cold. I wouldn't stay here again.
The hotel was reasonably close to the Roslyn metro station so it was easy to get to and from D.C. The view of the Potomac and Georgetown was gorgeous. The bellhop was very nice and helpful. The fruit infused water in the lobby was a refreshing treat. The bed was comfortable. The outside pool was small and crowded, but it was the week of Fourth of July. The tub didn't drain as you showered. My biggest complaint was that housekeeping didn't clean our room any of the 8 days we were there. I tried to resolve the problem on the sixth, seventh, and eighth evenings of the stay but each day we returned to our uncleaned room.
It's a fairly standard Marriott with a good location for business in Arlington, VA, close to a metro station. There was a large party of high school students seemingly unsupervised by any adults making a lot of noise for an extended period of time. I wouldn't come back if this is a regular occurrence.
On the night I have arrived (very tired, by the way), I was informed by a rather impatient receptionist that there is no room for me - despite the fact that my card was charged in advance (I presume that big hotel chains oversell). After some consideration, I was put in some hidden room on the first floor, where the view from the window was literally the insides of a booth attached to the building with construction materials in it. Trying to cope with this situation, I had a dinner at the hotel restaurant - just to get a food poisoning (the food was certainly not fresh). Next day I was moved to a slightly better room. Overall, the hotel is in a desperate need of renovation (except for the lobby which looks OK) and better management - one of the worst hotel stays I have ever had. The location is bad - there is nothing in the immediate vicinity, and the commute to Arlington or DC is not convenient.
The staff was always friendly and always very helpful!
I am disappointed with kayak as I cancelled this reservation via my kayak app on 31 August but when I returned to the app on 6 September to make a rental car reservation learned it was still listed as active. I called your secondary hotel room provider "getaroom" who could not explain what happened only that they don't allow cancellations through kayak's site. I do t think this is fair and would appreciate being refunded the full cost of this reaervation $423.81. I appreciate your attention to this complaint.
Lobby and pool are nice, location is close to metro Our bathroom was run down the finish on the tub was peeling off, little knowledge abt are restaurants and the concierge comes in at 11:30 so if you need lunch reservations you are on your own, they sent me to a closed restaurant.
We came for a visit to D.C. and chose it because it was next to a metro station. I booked a double but when Checked in they tried to give me a king.They bent over backwards to make sure I got the room I needed. One night my son left his glasses in the work out room which was closed at 10. The staff was very accommodating and found someone to unlock the room to get his glasses. The pool area was very nice and relaxing. Thoroughly enjoyed our stay.
It is very convenient locations to DC and Georgetown. The staff is very helpful, good view. Bed and room clean and comfy. Old looking walls, short ceiling, paint need touching up. Internet is a hassle.
Comfy The food at the breakfast Buffett was terrible. The eggs were runny and tasted like they were liquid eggs. The fruit tastes like it was packaged, not fresh. You could just tell it was all cheap food, nothing was fresh. The air conditioning in the hotel was either not working or not turned on. All of the common spaces were miserably hot. The fitness center was a joke. It was in a dark, dungeony basement. There were no fans to keep it cool. The equipment was cheap and the tvs on the treadmills didn't work.
I was visiting for the Marine Corps Marathon & this location made race day stress free since I could walk to the start without hassle of needing to use the metro or other transportation. The air conditioning unit made a loud click each time it turned on which was annoying when sleeping.
Location was conveniently located to Georgetown and also within walking distance to the Rosslyn Metro Station. Uber rides were only about $10 to the National Mall area. Overall good location, clean hotel, great place for those that want a trusted hotel brand, but don't anticipate spending much time in the room. Street noise, especially motorcycles, were very loud starting at 5:00 AM (request a courtyard room). Air conditioner within the room was also loud. Beds were moderately comfortable. Didn't use the fitness center or pool area, but it was dated.
Zentrale Randlage. sehr schönes Hotel und gutes Preis-/Leistungsverhältnis
Das Hotel ist sehr sauber und ansprechend. Das Personal ist freundlich und sehr hilfsbereit. Mein Kollege brauchte eine spezielle Batterie für sein Hörgerät und als er nichts passendes finden konnte, hat der Hausmeister eine für Ihn gefunden. Das hat uns sehr beeindruckt! Nichts, es war ein sehr angenehmer Aufenthalt.
Sauber, gut Lage Teuer
Schön gestalltete Zimmer mit guter technischer Ausstattung (WLAN, Flatscreen-TV etc.). Gute, zentrale Lage. lange Wartezeiten auf den Lift
Great location, friendly staff, comfortable beds. Air conditioner functioned very poorly, workout equipment was outdated, bathroom/shower was outdated. Way too expensive for such an outdated facility.
Love the pleasant, professional staff, cleanliness of the hotel from the front door throughout. I will return to Westin Arlington Gateway South Carolina visitor No complaints
Very clean Awesome staff Valet drove cars a little fast.
Staff was very helpful and friendly; liked the fact that hotel is pet friendly - even had a water bowl at the front entrance for pets waiting while cars were unloaded. Square "rainwater" shower looks nice, but gives too little water pressure. Valet parking service wasn't very fast retrieving cars - looked a little understaffed.
Lovedthe room. Nice location. Loved the apple cider and free Starbucks in the lobby. Will stay again.
Very clean. Quick check in process. The employees were great?
Very clean and nice room. Great customer service and the staff was very helpful with anything I needed. Would definitely stay there again!
Amazing staff, very nice and extremely helpful. Anything I needed they were there to assist. Location had restaurants in walking distance and drive to DC to sight see was mere minutes away. The bar located down stairs was tasteful and quiet. Overall amazing stay.
Nothing. They overbooked the hotel and I was moved to one much further away. I had a very bad experience. I arrived at around 6 PM and was told that due to their renovation, my room was damaged and so I would be moved to a hotel "15 minutes" away. The alternative hotel was 30 minutes away without traffic, and it took an hour in rush hour the next morning to get into DC. Plus, the alternative hotel was less expensive, but they didn't refund the difference. Really disappointed.
The staff was very professional and my room was veryclean and comfortable! Walls were a little thin and I wish the pool was open longer.
The room was great, spacious and clean.
Pets were allowed ... Not cool!