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Close to the airport. The toilet did not flush.
Its proximity to airport Hotel had plumbing issues. Shower did not have hot water so we couldn't take a shower, then the toilet stopped working also. Also, when someone in another room close by used the water while you were using it, the pipes made a loud sound that was annoying.
Location The wifi was slow, and there was not enough electrical outlets in the room.
Very clean and quiet. No.
The staff was courteous The hotel needs a few updates
This guest did not leave comments about this hotel.
The staff was very friendly! Air conditioning unit was very loud
Convenience, pleasant staff, cleanliness, value None
its location and shuttle bus service the front desk not responding to the request of delivering a toothbrush to the room.
Very close to the airport price was excellent great breakfast not enough parking
Clean everywhere!! Great room ! Young lady at front desk was cool--didn't smile once, just did her job. That didn't make us feel welcome--I'm sorry, but they should greet you with a smile at check-in. I observed her with another customer, and she was the same
Airport Location No
Waitress for breakfast. Pillows were great. Location is right off freeway. Round toilet had elongated seat that stuck out 5 inches from toilet. Water pressure was borderline non existent. Couldn't even brush teeth with the cold water. Beds are old and uncomfortable. The blanket is as thin as a sheet. Crappy tv reception. Couldn't watch any show, it kept pixelating constantly. Checkout is to early. The free breakfast is advertised until 10 but at you have to get there by 930 to get any food, they don't put out more after 930. Poor maintenance on doors. Steak house is so dated. Probably designed in the early 80's and hasn't been updated at all. This hotel is old but trying to charge mid luxury range. Don't stay here!
Nothing exceptional and nearby alternatives were $30 more per night.
The room was fine, the staff was personable. The area was pretty so so. Not much around there, but it was reasonably convenient to where I needed to be. Wasn't bad....just wasn't over the top good. No pool or hot tub though!
This hotel is clean but it sorely needs updating/renovating. The breakfast was adequate and the service was friendly and helpful.
Returned to the area to visit family. Four days at this hotel was convenient and comfortable.
Major reason for chosing this motel was 1. location, location, location relative to where I needed to be at 7:30am the next day 2. it was listed on web and was about the only thing close that was listed there. 3. I paid more than I wanted to but it was not exhorbitant. 4. any port in a storm! location was the main feature This was the second time I have stayed at this hotel. It was quite quiet on a Friday night and quiet is extremely important to me. Room decent. Lots of people have slept in the bed before. No problems, no great praise either - just a decent hotel in the right place that did not cost a major fortune. Went to bed within an hour of arriving and was up at 5:30am and out the door an hour and a half later.
Thia hotel was conveniently located as we were attending a funeral in Wyandotte. It seems to be an older hotel but has been remodeled in recent years. The room was nice and clean, up-dated decor, comfortable beds. No pool, but nice breakfast bar. There are several fast food places nearby. Staff was friendly enough too. Good deal for the price.
This is a very old hotel and needs some real renovating. The beds were very comfortable. The breakfast and coffee throughout the day were adequate. Wendy, the night person was absolutely excellent and very helpful.
Enjoyed my stay at this hotel and was well looked after by the staff esp Wendy.
We stayed for the night after a Detroit Tigers game. The staff was pleasant at check in. The Hotel was very clean, along with the rooms. Very impressed. The complimentary breakfast was good. My kids love making waffles. I would stay here again and tell evryone about it.
i loved the fact that the rooms were so clean, and that the hotel is pet friendly! i would live there!
Air vents were fifth. Heater would not heat above 71 degrees. Hotel did not have elevator in the cottages.
Smack in the middle of Ford development land, this beautiful hotel has been well maintained and seemingly updated on a regular bases. A part from the classic mouldings, doors, and handles, there is nothing that makes this place feel old. I loved the room layout and couldn't have asked for more from this treasure of the past.
This year I chose the Dearborn Inn for annual visit to the auto show, based on history, location, and consistently good reviews. I was not disappointed at all. Despite some smell of cigarette smoke in our hallway, everything else was great. The daily breakfast was fantastic and well worth the additional charge. Can't wait to visit in the summer when the pool is open.
Like everyone else is saying, this place charges you for the internet AND COFFEE. They have the little coffee makers but only supply you with limited cream and sugar, no big deal but its a fancy hotel coffee should be limitless and free in the lobby. The rooms were extremely small even for 2 people. The bed was small and the bathroom......small with no exhaust fan. Asthetically beautiful hotel. The staff was amazing at your beck and call, except the front desk. The first night we checked in teh YOUNG KID acted like he really didnt care for us there. The food was sub par I have had better food at diners with similar prices. Would I recommend it.........I dont have knowledge of the other hotels in detroit but if the other hotels are clean and cheap, then I would recommend other hotels.
We were in town for the NCAA tourney and booked a number of rooms at this hotel. We thoroughly enjoyed our stay and found The Dearborn Inn to be perfect for a gathering of friends. The common areas were spacious and graciously appointed, the bar was lots of fun, and our room was especially nice (newly renovated). We enjoyed a bountiful and reasonably priced breakfast buffet and also dinner in the more formal Early American Dining Room (a little pricey but wonderful). Great location midway between airport and downtown, just a short drive to The Henry Ford Museum as well as shopping and dining in Dearborn. The staff was exceptionally friendly and helpful. Lots of charm and class for the money.
I thought the staff was trying to make up for the shortcomings that the Marriot chain placed on them. There were several areas of concern. The first was the charge for internet service while in your room; I've stayed in much less expensive hotels where internet service was free. The 2nd bothersome item was the noise created by the air conditioning unit. I thought I was at the airport with planes taking off. The room was clean however the hallways were not. And finally, why do they provide the cheapest toilet paper known to man. Awful!!!!
As usual our dinner was fabulous. The food and service is outstanding!!
I visited the Inn just for a relaxing weekend . The room was beautiful and the staff was extremely pleasant. Room service was top quality. I would definitely recommend this hotel.
Beautiful hotel, chock full of history. Staff was wonderful, restaurant, particularly breakfast was above par. Bed comfy and all of the usual J.W. Marriott amenities. Room was dated (it is a historic hotel, right?) so that made it a bit too small for two people. The bathroom was microscopic with minimal counter space. I would say that for one person, it was the right size. If they have a suite that would be better for two people. Otherwise great hotel and great staff. Also, beautifully decorated for the holidays.
Beautiful property. Great staff, extremely small rooms.
Historic style complements the gracious service offered by every staff member. The site itself is a trip back in time, with a calm and restful atmosphere. Meals at both the grille and the restaurant were well-prepared and served. As a woman traveling alone, I felt perfectly safe and comfortable in all areas of the property. Every employee -- desk, maintenance, housekeeping, food service -- was cordial and willing to make my stay as pleasant as possible. I would return without hesitation.
When we got to the hotel the room rate was $70.00 per night more than what was quoted on the internet. We were not correctly informed where the package breakfast was to be provided at, hence being charged for breakfast.
Clean Hotel Granola Bar and a cup of coffee is called breakfast. Hotel staff was rude. 1st and last visit to this hotel.
I have stayed at this hotel in the past, and have had a really good experience. However, on this last stay, it was absolutely awful. I woke up at 1 am itching, turned on the lights and saw a bedbug in my bed. I killed it and took a pic and called the Front desk. I had to change rooms at 1 AM and was afraid to go back to sleep for fear of being eaten by a bedbug. I had six bites on my arms. I was told the management will call but they never did. I called twice, and never received a call back.
Having a freezer in room Sheets are old and blanket is not covered
Smells horrible,terrible customer service. Went to comfort Inn and stayed the rest of our 6 days. Took our business elsewhere! They put us in a room on the first floor with a beeping sound all night coming from a storage room. At 3AM moved us to another room. Manager had a horribble attitude and unacceptable customer service,didn't even acknowledge the issue, and rooms all smell.
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Staff is great. Room smelled like baked fish. Someone else's hairs were in the shower. Pillows were painfully flat. Other tenants very noisy. I can only explain the sound from the room above me as kangaroos playing hopscotch.
It's a worst hotel, staff are rude, they are not responsible for the disturbance happening in midnight,I didn't slept all the nightime. Even complained about it in the midnight they are just telling me sorry and leaving it. What kind of nature do they ha
The room was unlivable and we had to check out after arriving late and checked into different hotel.
location and the look from outside my prepayment was not in their system. wasted 20 mins to resolve the issue plus paying for roaming charges.... did not like the fact room cleaning is once a week or with a charge. room was too noisy especially when other guests walk on the upper floor
Absolutely loved everything about this hotel