Hotels Broomfield

The hotel pubic spaces are lovely and temperature control in-room is reliable.

Food: 2 options. 1. a quasi Starbucks, open 6-2, one staff, LONG lines, very limited food offerings. 2. Sit-down restaurant that is VERY spicy. even guacamole was too spicy to eat. Internet: Was supposed to be free with conference, but every day had to log each day and pick a paid plan, which later was reversed off of my charges. This meant every day I had to call to make sure this happened. Cell service: could not get reliable service in my room (812). Called, about his, referred to an IT service -- who experienced this dropped call thing. Never was explained or resolved. Could only use cell phone outside the hotel, reliably. Banquet service: 2 staff for a banquet for 250? Buffet items not replenished unless requested. Coffee/tea NEVER brought to tables during or after dinner. Why even put coffee cups at the place setting if you weren't going to serve it?

Location was great. Staff friendly. Overall clean. We're more middle class so the over $200/night we paid was a luxury for us, but this was not a luxury hotel in my opinion. Attached restaurant has very good food & friendly & accommodating staff.

Free WiFi is a joke. Kept dropping connection & even then it was poor. Had to ask multiple times for things (outlet to be fixed, towels for room). Pool was FREEZING & hot tub too hot. Also you can either be green OR get your room cleaned. There's no in between like new towels but don't have to change the sheets every day.

A Denver blizzard shut down the airport and all major highways making it impossible to get to the hotel, but they would not refund me

Location

The toilet ran all night, not constantly but every 20-25 minutes or so it would refill and was very loud. The TV didn't have a guide making it next to impossible to figure out what to watch. The WiFi was not great either. Had to come back down to front desk when we asked for room facing mountain and he made room facing east. Was easily resolved but was time consuming. Should have stayed at home.