We booked two rooms for two nights June , 2012 just to get away for a nice, relaxing week-end . The rooms were spacious, clean,quiet, comfortable and we felt right at home . The concierge and staff were helpful, very friendly and suggested a couple of nice local restaurants . We had a wonderful time at the beach and the pool and we enjoyed the ice cold citrus-infused water provided at the pool . The full breakfast was great and included everything imaginable . And, we had a fun time at the Happy Hour . The atmosphere provided by the hotel was that of some of the cruises we'd been on . We'll be back !
Great location across from beach. Very helpful staff, made sandwiches to go on our departure day. Pool & hot tub warm. Only downside pool & hot tub closed at dark.
The hotel was nice and the rooms were spacious. The pool area was crowded but they had plenty of chairs and towels.
Everything was great!, The staff was very friendly, and helpful. The spa/massage was wonderful. My room was perfect. I was very happy with my stay and will definitely return in the future. The Resturant downstairs was very good. Room was very clean and comfortable. I was impressed. The breakfast is a wonderful thing that is provided.
We were surprised that the hotel was as nice as it was, enjoyed the stay. Good full breakfast in the AM and early evening cocktail hour included in price. Nice pool and short walk out to beach / Atlantic ocean, located on coastal highway and near I-95. If we were vacationing down there again, we would stay there.
They were under construction, so it was noisy during breakfast and of course things aren't the cleanest when undergoing construction. Everything else was great. It's about a 15-20 minute walk to the restaurants and shops.
this time I was disappointed when I realized there were loads of sugar ants all over the room, on the ottoman, sink counters, and dining table. My husband and I both felt things crawling on us in bed. (imagination maybe?) I was also very disappointed on the 4th morning when the half and half caraffe (by the coffee machine) was replaced by an artificial creamer machine. We also wished there were screens on the balcony doors so we could feel the ocean breeze while we slept. (I have seen iguanas at the top of the palm trees along the pool, and definitely wouldn't want one of those, or any other creature entering the room#. Apart from these, its a lovely family hotel, great location, great beach, great local restaurants, great 2 hour happy hour #though I was disappointed they excluded the pina coladas since my last trip). I would request my room be exterminated prior to my next visit, and bring my own half and half!)
We had a great family vacation and would choose to return in the future.
Nice concept - picture on computer doesn't match the hotel but close - Room smelt like smoke even though it was a no smoking room - also sheets had small holes in them - felt it was totally overpriced - other than that breakfast was very good - and we had a good one night stay
The entire expierience was wondefull from the rooms to the service and meals. The breakfast buffet was the best I have ever had and the employees are just super. This is a perfect place to bring the kids and enjoy the south Florida expiereince.
The only criticism I have for the hotel is that the furniture in the living area was a bit soiled. The sofa was noticeably dirty and the chair was dirty and soiled. The staff needs to keep a closer eye on the condition of the furniture.
great location, clean facitily, staff courteous and professional, clean pool and hot tub, walk to the beach which is across a little street. comfortable bed and big suite. Hotel charges $* for self park and $* fo valet parking however all the parking is below the building so why is the hotel charging to self park. if you want a chair for the beach again the hotel is nickel and diming the customer $* per chair. The first morning received a newspaper the next morning no newspaper but a bill under the door for checkout. Room positioned next to the elevator non stop noise difficult sleeping.
They had a make-your-own waffle bar for the continental breakfast which was better than most. The pool was open rather late which was nice. My room was clean but in poor condition. Door did not always latch without careful attention. Broken sink handle. Curtain did not close properly, made sleeping past sunrise difficult. Also, think there might have been bedbugs though can't be sure.
staff was very pleasant helped a lot. room was clean. nothing
Pool area was great. The cleanliness was below par. We found a dirty fork in our room that did not belong to us, and the bed was not made during our stay.
Great place to stay especially for that price. The staff are very friendly and helpful. Kids loved their pool and Jacuzzi.
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Location Yes, the room they give us. It was a handicapped room with no bathroom counter and no closets to put clothes. Also the TV was so small didmt even watch him it. Other rooms I saw had big tvs and closets in the room. Very disappointed
Location Roach in restroom, bath tub did not feel secure, bathroom mirror had rust spots in it, and renovations were taking place above my head while I was sleeping for about 45 minutes.
This property is tucked into a business park area. It worked for me, because it was close to my friend's hockey arena and house. Really good room and nice staff. I enjoyed the breakfast! More channels on cable/dish would be nice.
nothing They were doing some upgrades but the exterior of the hotel was way to dirty. The room was ok but the coach in the could have easily been on the side of the road. This should be no better the 1.5 maybe 2 stars
Cleanliness was awsome. The room was comfortable. Bed was not a rock. The hotel was in a quiet location. They also take pets. In a pet room with an additional fee of 25 per night. They have sat tv. It stormed all day saturday and the tv was out the whole time. The staff is not helpful with rude guests. They alowed a large group to monopolize breakfast for over an hour. No one else could get in.
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I thought the hotel ranked atleast a 3.5 compared to the 2 star rating it had. It was perfect for what I needed. It was clean enough and everything was above average for the location in the middle of town. Close to shopping and quick restaurants. There was a lacrosse team staying there and kept us up late to the point I notified the front desk. They handled it immediately. It was more the coaches problems than the hotel's but the front desk was accommodating.
ALL the staff seemed to enjoy their jobs enough to be friendly and accommodating. Pool private, big enough to do laps. Breakfast awesome! Linens comfortable. Price good value, a 10 minute walk to the beach Plenty of parking in lot. poor internet with personal laptop, and even business center computer. Only my husband was able to connect to the room wify.
It was not right on the beach, but within easy walking distance. It was very near the pier. The hotel was old, small, and nothing fancy. It was in a very congested area, which I don't find relaxing when I go to the beach.
Desk staff allowed us to check in early after making the reservation just moments before online. We had just gotten off a cruise and we were exhausted. Breakfast was really good for being free. Rooms are nice. Laminate floors and renovated bathrooms. The inside was totally different from what you saw on the outside which was cool. Apparently there's only one elevator in the entire building (not even a service elevator). This didn't seem like an issue at first until all of the maids were using it alllllll day which caused us to wait longer just to get downstairs. That was the only irritating part of the stay.
It had a good location by I-95 The shower did not work in the first room and it smelt like smoke. We room moved but then in the new room the thick comforter had a large stain on the inside. It was tossed on the floor. There was also a large amount of long white hair in the corner of the carpet. There is also no pool at the property which was our mistake because we assumed it did. The lady at the desk was very nice though.
People were nice. The under construction aspects. The clock radio awoke us at 1 am and could not be shut off -- not fun!
Check in was quick and easy. We just needed a place to sleep due to a long drive, and the bed was excellent. Large room considering what I paid. The chicken chip cookies were very welcome too.
You can't get any closer to the beach than this and there are restaurants within walking distance making it perfect. The only small downside is that the underside of the duvet covers are a bit slippery so they kept falling off the bed throughout the night.
I booked 3 nights here with my girlfriend. This hotel seemed like the best deal in the area as far as wanting an ocean view and a balcony. The fridge in the room was a great plus, we were able to buy drinks and snacks to keep in the room. The beds were comfortable, although extremely warm, just turn the thermostat way down before going to bed. The restaurants in the hotel were very good for breakfast and lunch. The night desk person was very rude. We got back to the hotel one night around 11:30pm and wanted to know if room service was still available or if any of the restaurants were still serving. We waited at the desk for a few minutes before finally calling the hotel from one of our cell phones. The night desk person came out of the back to answer the phone, which was us standing there waiting on her. She rudely told us that she had too much work to do and could not stay at the desk. I would understand going to the back room around 3-5am, but this was 11:30 at night, people were still coming and going, bars and restaurants in the area were still open. I suggest this hotel give this person work they can do while at the desk.
The hotel has really become special ever since it was taken over by Wyndham. They did an amazing job cleaning the property up and making a top notch hotel. The staff is fantastic and the rooms are comfortable offering amazing views of the ocean. A perfect place for anyone looking for a place to escape the winter up north without having to go to Miami or Fort Lauderdale. Not a big complaint but the pool could be a little bigger. When you have some kids in there it can feel a little small.