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Very new hotel. As such they have not worked the kinks out of the system yet. When the toilet was broken and we had to switch rooms it took hours of them running around and me talking to people to do so. Then when I talked to management the next day they would only give my a pittance of a discount on the next nights stay. We missed our dinner... I was upset. It should be a comped night no questions asked for what we went through.
Room Too expensivee
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Like most reviews read, the hotel is located in a convenient location near enough to walk down Duval or head to Mallory Square. There is adequate parking for guest. Rooms are clean with a modern feel. The pool is popular with guest. Although small, it kept everyone happy. Breakfast was always set up by 7 am, but it is a light breakfast. If you want something heavier, there is a Denny's nearby that you can walk to. Staff was pleasant. Breakfast could have included eggs, and the bread choices dwindled if you came late, as it was not restocked. As said above, if you are looking for a bigger breakfast just walk over to Dennys.
Really good service, clean rooms, great location. Overall nice place to stay. We had a room on the first level and you could hear every move made by the guests upstairs. Not for light sleepers.
Good location, prople lind. Bugs in the bathroom
Die Lage, die Größe der Zimmer, schöne Betten, sauber Ameisen im Badezimmer
Parken vor dem Zimmer! Grosszügiges und sauberes Zimmer sowie Bad. Frühstück nur bis 9.00Uhr ! Punkt 9.00Uhr stand jemand vom Personal da und hat den Kühlschrank abgeschlossen.
Saubere Zimmer, nettes Personal, tolle Lage. Nicht zu teuer - so wie viele andere Orte in Key West. Ich kann es kaum erwarten, wieder dorthin zu fahren.