Place was very clean and the price was right. Breakfast was not great... Eggs (or so they are called) were very bad.
the separate bedroom + living/kitchenette is best, especially at this price.
Homewood Suites was a great place to stay for our extended trip. The staff was very attentive and made us feel like family right from the start. The cost was also very reasonable.The location had a country feel to it, yet we were within city limits and close to everything we needed. The free breakfast was repetitive and uninspiring. It seemed like the hotel was more concerned with quantity than quality. Real orange juice was rarely served (this was Florida), and when it was served, it was diluted. The eggs appeared to be made from powdered mix. The breakfast meat was sausage 22 out of 23 days. Several times, the kitchen ran out of butter or muffins or danish. We were handed Lorna Doones as a substitute. The evening reception was a nice idea, but it fell short of our expectations. Hors d'oeuvres would have sufficed. Instead,we were served salad and tomato soup or meatless macaroni with sauce and salad. Once, during our 23 day stay, sausage was added to the macaroni. We did not attend the Asian night. It smelled horrible.
Beds are very comfortable although pillows needed to be a little more supportive. Rooms were very nice and the kitchen was a nice surprise. Staff was very nice and accomadating.
Location and pool area. Noise travels too easy. Woken up during the night just from normal conversation next door. Had to keep A/C @ 65 to feel like 72.
Excellent service, both at front desk and center bar. Food I had at bar was outstanding, and the bartender (male) extremely kind and efficient. Room was clean and decorated beautifully. Especially loved the horse cookies they supplied for our horses! A suite on my floor was rented out for group party Friday night-very loud and disruptive. I have already sent a complaint to corporate.
TV would not play movies rented. Received refund, but would of liked to watch the movie. Maitence explained it was due to over head clouds. Cable provide by direct tv.
The location was good with plenty of parking. It was set back so it wasn't right at the highway and there was a nice park behind the hotel. They accept pets and this was a nice place to walk your dog. The woman who cleaned our room was very nice and accommodating to our needs. Celestina was her name. Refrigerator did not work, Breakfast buffet was not included. Did not like the carriage attached to the sweet horse.
Cleanliness, organized, good customer service Congested area, no nature views
This Best Western was very nice - up to date and modern in its furnishings and appointments. The bed was very comfortable. The A/C was quiet and handled the cooling and heating well. The motel is located just off of I-95 at Ocala, yet you could not hear any noise. There are restaurants and shopping nearby. Staff was helpful. Overall value for price was excellent. The breakfast area was a bit small, but not too bad. Food choices were limited, but certainly adequate. OJ and coffee were not top notch, but still good.
Very friendly staff, clean room, well insulated against the I75 traffic noise compared to some other hotels in Ocala. Bed comfortable and plenty of hot water in the morning.Plenty of restaurants in close proximity to the hotel. Will stay again when I travel to North Florida. Nothing. Better than I expceted for the rate paid
The staff was very friendly and the rooms were very clean Nothing
Nothing. The staff was terrible when I checked in. So rude! When this pet friendly hotel found out I brought my 5 lb teacup Pomeranian, the woman Boots treated me terribly! The hotel smells awful, the beds are like sleeping on a rock, they are truly the single most uncomfortable bed I've ever laid on. Parking is impossible. All around, made it so I will most likely never stay at another Best Western again. :(
The room was newly remodeled. It was very clean. The front office staff was extremely nice and accommodating. Cedric the assistant manager was great. We had a rough day before arriving & he managed to give us a few laughs & great customer service.
Staff was very rude, the smoking regulations were ridiculous
Very clean and up dated
Late check out The bed had a sag to one side
Traffic noise. Totally outdated.
The staff was exceptional friendly and helpful! We came on Sunday so the hotel restaurant was closed, there were no close restaurants, and 3/4 delivery menus we were given were invalid! :(
The inside of the room was updated. The staff were very nice and went oUt of their way to be helpful. The exterior needs to be updated to reflect the quality of the staff and interior areas.
Room was small but clean. Staff was incredibly friendly. Just off interstate. No restaurants nearby other than burger king.
Was nice decent hotel. With Hi-Speed internet and TV with clean beds and bathroom it provided just what we needed.
The room was clean and filled with accessories (i.e. microwave, frig, and internet). Close to interstate for business traveling. Staff was friendly, but inefficient. The room door lock didn't work all the time. Maid didn't replenish coffee or shampoo for multi-day stay. Hotel staff seems disorganized and computer system went down prior to check-in. Cheaper rates quoted at check-in.
Went to an equestrian event , selections for the world equatrian events .I came into the hotel at night and it was very dark . It looked very intimidating . However I liked it. The hotel was clean and the bad was very comfortable .I felt safe and I was alone .
Staff was very helpful and friendly Right on hwy....too much noise from traffic. Beds were not comfortable.