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I would definitely stay at this hotel again! Room was spacious, bed very comfortable, and bathroom was spotless. I found the staff friendly, courteous, helpful, and anxious to make you comfortable. Great buffet breakfast also!! Only negative is agency not specifying smoking vs non-smoking - I don't smoke and was put into a smoking room..used a lot of air freshner.
Staff is very helpful. Restaurant/bar is open late for convenience. Great stay and I could not find anything wrong.
We stayed for 2 nights. Loved the complimentary shuttle. Josh was very helpful.
Would recommend this hotel! Clean, good location, very helpful and polite staff.
The staff was very pleasant and helpful when we checked in. The hotel was located very close to the mall which was very convenient. It was a very nice experience.
We stayed here for 2 nights to see a concert at the Bank Atlantic Center. The hotel was lovely, room was very clean and fresh. We didn't have any problems at all. There's a huge mall across the street and a lot of shopping nearby to get daily items as well. The hotel was about a mile from the concert venue and it was a little too hot to walk over so we drove, but parking was a piece of cake.
The location was perfect. Right across from the mall. The room was very quiet, clean and excellent.
This was a very nice, clean place with real glasses in the room, ice on every other floor, room service, and they take dogs, but for a $* fee. However, there is no weight limit on dogs, and we have an 85-lb golden retriever. Places around Ft. Lauderdale that will take a large dog are limited. Also, there's a restaurant and room service (mediocre food), which we like to have so we don't have to leave the dog in the room alone. Since we are priority club members, we got one free breakfast buffet, which otherwise was $*. Free wifi, though, which sometimes is charged for in places more expensive than Quality Inn, etc. I would stay here again despite the high fee for the dog.
Farther from the airport than I thought but I kept driving until I found it. Thought being close to a mall would be a problem but the rooms are well insulated and I heard no noise whatsoever. Great location and would have gave a better rating except the carpet looked like it was due for a cleaning.
Great location across the street from Sawgrass outlet mall!
Don't waste your time or money. The local motel has better accommodations and customer service than this hotel. I don't expect much however for $* per night I do expect to at the very least have pleasant staff. The food for room service is all horrible and received food on visibly dirty dishes and received a pitcher of water full of brown grunge. If you enjoy being inconvenienced by incompetence than stay at this hotel!
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
The personal are professional and very polite.
The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
Friendly staff,clean,close to beach. Nothing negative
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
Great view, location - nice rooms. Bed was way too comfortable!
View and location Rooms are starting to run down already - maids screaming in the hallway - room not very clean
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Rooms are stylish, well concepted and executed. Baths and beds and interior design is well done. Rooms have great views and are quiet. This hotel and the W are the two best hotels in Fort Lauderdale and this is a great value. Close to restaurants and the beach. Slight access issues, but once you've stayed there you figure it out and its fine, the location offsets any access challenges.
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
Poolbar Das gebuchte Zimmer sollte "Grand View haben" und lag auf der Paterre,zwischen Besprechungszimmern und Büroräumen.Für den Parkplatz wird nochmals 20 Dollar pro Nacht verlangt.Und das alles für einen Preis von 1000Dollar für 3 Nächte.
Sehr nah am Hafen/Flughafen. Zimmer sind geräumig und ruhig. Ideal vor Kreuzfahrt, mit schönem Pool!
Sehr gute Erreichbarkeit und Lage; guter Ausgangspunkt um mit "Water taxi" die Wasserstrassen zu erkunden. Schöner Ausblick. Die Sauberkeit der Zimmer; Internet und Parken sollten im Preis enthalten sein.
Wir waren rundum zufrieden , so dass wir spontan verlängert haben; richtiges Preis - Leistungsverhältnis - sehr zu empfehlen!
Gute Lage, wenn man im Tower wohnen kann, insbesondere zur Marina! Eastflügel ist auch ok! Westflügel- dann zu teuer, da schlechte Lage, Poolbereich sehr schön und sauber. Fitnessraum sauber, aber Laufbänder in keinem guten Zustand - Bildschirme/ TV defekt, Sicherheitsbänder z. T. defekt oder verrostete Befestiger und daher an der Kleidung nicht einsetzbar. Freies WiFi wäre schön, aber leider nicht immer Standard in USA
Das Hotel war tip top, aber leider konnten sie meine Reservierung nicht finden, obwohl das Hotel bereits bezahlt war. War ziemlich ärgerlich !!!!
Unser Zimmer mit Poolblick war Klasse außerdem ist es eines der wenigen Hotels die wir in Florida kennen die Raucherzimmer bieten. Das Hotel ist ein ´super Erlebnis.
Kein Sheraton Standart ..........Preise viel zu hoch
Das Hotel liegt an einem sehr schönen Strand, zu Fuß erreicht man schöne Restaurants und tolle Shoppingmöglichkeiten. Das Personal des Hotels ist sehr freundlich und hilfsbereit. Die Poolbar ist auch wärmstens zu empfehlen, die Preise sind dort ok. Nein
Strand, Check out wurde über Nacht vorbereitet und am Morgen aufs Zimmer gebracht, gratis Internet in der Lobby, schöne Bar. Teure Garage, laute Gäste am Strand und am Pool, das Fenster im Zimmer kann man nicht öffnen (keine frische Luft möglich), lautes Zimmer (direkt beim Lift und der läutet in jeder Etage), Restaurant war geschlossen.
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
They aré remodeling all the hotel, so all services and features are not available
Excellent pool bar service! Rivals sports bar service on both visits was BRUTAL! Stay at the other bars on property or go somewhere else. You will be glad you did.
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Worst cell and internet reception
Nice people and when things weren't right they made it right.
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.