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Housekeeping and Internet/cable service was great. Breakfast was good as well Restless nights. Stayed in room 104 and you could head every step the people above took. Sounded like someone would fall through the floor...... So I paid to get no sleep for 2 nights. Asked staff if I could change rooms and if there was a charge I would pay the difference. Staff said since I booked through a third party there was nothing they could for me. Wow no service! So much chlorine in the pool in which it would make you cough after 30 minutes of being there while your eyes are burning and one of my children through up because of swallowing the water! Awful stay and experience
I was impressed that they emailed me before arrival and asked me for preferences and came through on those. The first floor room was convenient to the pool and lounge/cafe, very roomy, but it was also quiet even with a sports team in the building. Nothing. It met all my needs we were in town for my nephew's Graduation.
Decent rooms and breakfast, friendly staff took my shoes off at the desk in my room. the next morning, i have at least a dozen welts from being bitten by something.
The room, bed, and pillows were great. Hundreds of channels available through DirecTV. The mini-fridge was a great place to keep snacks for our 19 month old cold. Plenty of room to stretch out. There was hideaway bed that we didn't need to use. The pool and hot tub were nice. Breakfast was mediocre. Do-it-yourself waffle maker, circular thawed egg patties, and paper thin bacon. There were also breads, yogurt, coffee, and fruit. I'm not complaining about the breakfast's middling quality because it saved us quite a bit of $$ from eating out every morning. Our AC went out on day 2 of our 5 night stay. I told the front desk about the AC around 8pm. They installed a new unit the following morning.
Clean, quiet and comfortable.
very convenient, love the popcorn and drinks until 10pm, hotel staff was very helpful and pleasant we have pets but are not fans of staying in a room after non-familiar to us pets have been there. We would rate this hotel superior if we had the choice of staying in a pet friendly or non friendly room. Perhaps they could designate a floor or section for pets and reserve the rest of the hotel for those of us that prefer to not wonder about the habits of other peoples pets.
Good thread count on sheets and clean room. Happy hour and apps and breakfast were awesome-atmosphere very comfort inn like Staff was professional and very welcoming Smallest room and bathroom I have ever seen! Not sure if I will return. Room was just above pool-so screaming kids until 10 pm was not great I have stayed there in the past and had a great room which faced the highway and was much more serene and spacious
The staff was very friendly and customer service oriented. Pantry was nice for buying items. Better than always using a vending machine. Guest rooms are a bit dated so maybe some future updates would be nice.
We loved that the hotel offered buffet style food for no extra cost. Also, we received 3 free drinks! There was a few stains on our comforter. Also, the pool was very cloudy and filmy, as well as the hot tub. When choosing a hotel a pool is a must.. The appearance of it was so awful we didn't even go in. That was very disappointing
The staff is friendly, lobby and rooms are well appointed and value for money is great.
Nice staff and a nice property. Older property but well maintained. Hate the resort fee. It's a junk fee in my opinion that hides the true cost of the room. Charge the full rate and don't nickle and dime guests.
Staff was great. Had a great time. I would go back
Really nice and classy. Had everything you would want at your hotel. Every little thing there was a 70% up charge. Hotel price didn't include everything. Something called a facility fee, $20 for 2 beers pool side. Ridiculous!
I love the attention to detail this place gives as well as the accommodations! Only one valet driver stood out because he didn't act in the same courteous manner as his peers.
We booked at the last minute and it was great. Beds were exceptional. Had dinner at the hotel and it was a pleasure. Leaving
Great location and breakfast Bought club level room where everything was included, valet, breakfast and internet. Surprised by a facilities use fee that covered these amenities. That is not "free" as advertised.
The location and value for money were excellent, as was the staff and evening lounging.
Room clean, front staff professional and polite.
Amazing indoor pool, spa and friendly service at the front desk. Was told they would remodel soon Rooms were on par with a much lesser quality hotel. Small/slow tv service. Beds weren't comfortable and Sheets weren't on correctly and falling off immediately. Pillows were down right awful, easily the worst part of the stay. Golf course was in pretty rough shape for the price. It's March in CO so it's understandable but rates should drop with it for a decent city-esque course.
The non hotel feel and complimentary breakfast. No.
Breakfast was to busy to be able to eat, must have been a great breakfast.
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The staff was extremely helpful.
Our room was not ready when we arrived at 3:00 pm! We waited about 30 minutes and when we finally got to our room it was not vacuumed and bathroom was not throughly cleaned!
The room size was great, and the price was excellent. Our stay was short but very good and we would go again! We were checked in early and the staff was friendly. Never heard any noise from other guests. Breakfast was good and replenished quickly. No
Clean, good breakfast, location, restaurants, staff
The hotel is incredible. Great location with plenty of places nearby to eat and shop. Breakfast is incredible. Staff was great and I'll definitely stay here again.
Quiet, good location, easy access to rooms and the price was good for such a large suite. There really wasn't anything I did not like.
We come around Christmas each year with family - a tradition! Always enjoy the hotel. Disappointed that you have done away with the happy hour. That was a strong pull for us to continue our annual tradition. Will probably now go to a different hotel nearer to the City center. But we have truly enjoyed it over the y
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