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The staff was very friendly and customer service oriented. Pantry was nice for buying items. Better than always using a vending machine. Guest rooms are a bit dated so maybe some future updates would be nice.
Good thread count on sheets and clean room. Happy hour and apps and breakfast were awesome-atmosphere very comfort inn like Staff was professional and very welcoming Smallest room and bathroom I have ever seen! Not sure if I will return. Room was just above pool-so screaming kids until 10 pm was not great I have stayed there in the past and had a great room which faced the highway and was much more serene and spacious
We loved that the hotel offered buffet style food for no extra cost. Also, we received 3 free drinks! There was a few stains on our comforter. Also, the pool was very cloudy and filmy, as well as the hot tub. When choosing a hotel a pool is a must.. The appearance of it was so awful we didn't even go in. That was very disappointing
very convenient, love the popcorn and drinks until 10pm, hotel staff was very helpful and pleasant we have pets but are not fans of staying in a room after non-familiar to us pets have been there. We would rate this hotel superior if we had the choice of staying in a pet friendly or non friendly room. Perhaps they could designate a floor or section for pets and reserve the rest of the hotel for those of us that prefer to not wonder about the habits of other peoples pets.
The room, bed, and pillows were great. Hundreds of channels available through DirecTV. The mini-fridge was a great place to keep snacks for our 19 month old cold. Plenty of room to stretch out. There was hideaway bed that we didn't need to use. The pool and hot tub were nice. Breakfast was mediocre. Do-it-yourself waffle maker, circular thawed egg patties, and paper thin bacon. There were also breads, yogurt, coffee, and fruit. I'm not complaining about the breakfast's middling quality because it saved us quite a bit of $$ from eating out every morning. Our AC went out on day 2 of our 5 night stay. I told the front desk about the AC around 8pm. They installed a new unit the following morning.
I was impressed that they emailed me before arrival and asked me for preferences and came through on those. The first floor room was convenient to the pool and lounge/cafe, very roomy, but it was also quiet even with a sports team in the building. Nothing. It met all my needs we were in town for my nephew's Graduation.
Clean, quiet and comfortable.
Housekeeping and Internet/cable service was great. Breakfast was good as well Restless nights. Stayed in room 104 and you could head every step the people above took. Sounded like someone would fall through the floor...... So I paid to get no sleep for 2 nights. Asked staff if I could change rooms and if there was a charge I would pay the difference. Staff said since I booked through a third party there was nothing they could for me. Wow no service! So much chlorine in the pool in which it would make you cough after 30 minutes of being there while your eyes are burning and one of my children through up because of swallowing the water! Awful stay and experience
Decent rooms and breakfast, friendly staff took my shoes off at the desk in my room. the next morning, i have at least a dozen welts from being bitten by something.
I loved everything about this hotel!!! When I made my reservation online with kayak I was just expecting a regular hotel room. When we arrived in was shocked at how nice it was! Everything was really clean, the room was actually a suite with a full kitchen and living room. My husband and I had our two daughters with us (1yr & 6yr) they provied us with a crib for the baby at no additional charge. The staff was really friendly and helpful. The guy at the front desk even helped me look up daycare nearby. The complimentary breakfast was awesome. They had different options daily. And as much as I hate to say it my youngest daughter got sick and vomited at breakfast and the kitchen staff was so kind and helpful. I really appreciate that especially in such an embarrassing situation. So thank you Hayatt House, you'll definitely being seeing my family again!!
The hotel had everything you'd need for an extended stay. Full size appliances including a dishwasher. It was very clean. The king size bed was comfortable. The shower was a large warm walk in. The hot breakfast was good and included an omelet bar. I'd stay here again. The tvs were older and throne in the the livin area was fuzzy but did include a DVDs player.
rest for a family with a small child. fridge stove microwave. plenty of space to spread out the multitude of bag that comes with traveling with a small child. only downside was no bath tub stand up shower only at least in the room I was in. definitely going to look for this brand next time we travel