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Staff was very friendly and the location was great. Overall we were very comfortable there. The pool was warm and the gym was clean. Pool and dining areas were small.
The place is conveniently located near Sesame Street Place which was the reason why we choose it. They do offer a shuttle to and from the park which is a huge benefit. They don't have a continental breakfast anymore. Which is rough since their coffee bar is really expensive and when you have little kids the "fancy" food isn't really what they will eat. The other complaint I have is with the shuttle. While it is useful and does provider transportation to and from the park there were times the shuttle didn't show up for like 15-20 minutes. This is really bad since the shuttle is only going half a mile to and from the hotel.
The place was not clean. Upon checking to our room the bathroom floor was covered with black marks, the tub along with toilet seat were dirty. The hotel could have been a lot more cleaner.
Staff was friendly and helpful. Had a small problem with the room and it was addressed within minutes of calling the front desk. Breakfast was great. And the location to Sesame Place was perfect!
Spacious room Too many pets
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Staff was very friendly and helpful. Hallways were quiet. Bar was roomy with a nice variety. Indoor pool was a nice size and did not get too crowded. walking distance to some stores and variety of restaurants within a mile. 10 minutes to sesame place. Surprised it was not more expensive. Great value! Shower in the room was very basic but served the purpose.