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Loved the room, very comfortable and clean. Loved that they provided shaving cream and a loofa sponge, nice touch There was no coffee pot in the room.
nice facility, nice hotel, but small restaurant, breakfast was hugely expensive, no menu, room was empty. (food was good but overpriced).
Friendly staff I didn't like that our reservation was never booked, whne we arrived and were forced to stay in a smoking room.
location Doesn´t look like a Sheraton Hotel...
Room heater didn't work, we were not accommodated for it. Also places like that should include breakfast.
The hotel as wonderful. They accomodated me when booking.com did not put through my reservation even though the hotel was full.
Seemed nice at first glanse, some staff were good. Nice pool in basement. Don' ge caught! They say it cones with breakfast like most normal restaurants; It does NOT. MANY other customers were offended by this (including the tables all around us). Felt nickel & dimed, humiliated. We complained and they made it up to us by throwing in breakfast (as advertized), but one guy at the front desk tried to stand by his guns, insisting that they made it clear on their website (ie that the customer was wrong).... Went back and checked.... Kayak had nothing about no breakfast, and Sheraton Bucks County had FREE BREAKFAST INCLUDED -falsely. Felt so sorry for the guy at the table next to us who was a returning vet & also got duped by them-- except he jus coughed it up and got ripped off by them. He also mentioned that the discriminated against him as a returning war veteran by offering him a more expensive price if he said he was a vet. When he complained the said it was just how it is.
The room was spacious and clean. The hotel was very close to Sesame Place. Free parking! There was no fridge in the room and it costs 20$ to have it included.
Staff was very friendly. There was a problem between Booking.com & Sheraton where the hotel did not have the reservation, the staff handled everything and worked it out. I was very impressed. None
The place was not clean. Upon checking to our room the bathroom floor was covered with black marks, the tub along with toilet seat were dirty. The hotel could have been a lot more cleaner.
Location, convenience, price.
The place is conveniently located near Sesame Street Place which was the reason why we choose it. They do offer a shuttle to and from the park which is a huge benefit. They don't have a continental breakfast anymore. Which is rough since their coffee bar is really expensive and when you have little kids the "fancy" food isn't really what they will eat. The other complaint I have is with the shuttle. While it is useful and does provider transportation to and from the park there were times the shuttle didn't show up for like 15-20 minutes. This is really bad since the shuttle is only going half a mile to and from the hotel.
Staff was very friendly and the location was great. Overall we were very comfortable there. The pool was warm and the gym was clean. Pool and dining areas were small.
This hotel was a perfect location near major highways but still very private. The residence room was extra spacious nicely decorated and very clean and comfortable. The free breakfast offered was delicious and convenient. Many of the guests did not clear their dishes and this did detract from an otherwise pleasant breakfast. There should have been a sign or a staff member assigned to prevent this problem.
eveything this survey
Breakfast, shuttle to sesame place Liked everything
This guest did not leave comments about this hotel.
Staff was friendly and helpful. Had a small problem with the room and it was addressed within minutes of calling the front desk. Breakfast was great. And the location to Sesame Place was perfect!
This guest did not leave comments about this hotel.
Pool, Jacuzzi Tub and the breakfast were all above average. Fitness center was about average.
The location of the hotel was awesome! The beds/pillows were very comfortable too! I lobed the King Suitr--very nice layout with a full kitchen! The breakfast was tasty and FREE!!! The staff were great as well! The room had a weird smell upon entering, one of the shelves in the bathroom was broken and the 'stopper' for the bathtub was missing. When we finally got another stopper, it didn't work.
I loved the room. It was clean and very spacious. Please revamp the breakfast menu- There wasn't much of a variety- add bacon cheese eggs and the potatoes were not good.
Decent breakfast. We seemed to have suffered bad allergies in the room.
Location and room size. It took 3 rooms to get one with the heat working.
Clean seemed new, spacious
Initial room was freezing! Had to change rooms!
Not much Major renovation in progress. Dirt on floor, stuff strewn about hall ways. Guy was on the elevator and we were complaining about not being informed this was going on. Asked if he was part of it and he said no. Then saw him the next morning directing the construction crews. We reserved a King, got a room with two queens. Staff was nice enough.