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Everything... Nothing NOT to like. VERY close to St. Joseph beach and all the amenities around the area. VERY clean room. We were able to check in early AND check out LATE!!!!. They used texting to help coordinate the process. This hotel has rooms with LOFT options!! LOFT!! I think it's a great idea to be honest. (our room did not have a loft - our room was HUUGGEE) The desk staff were VERY nice and the cleaning ladies on our floor (3rd VERY NICE) and warm to our son - which is important to me! I will stay here again when we return to St. Joseph/Stevensville - the place is second to none After the breakfast closed at 10am sharp the saturday we were checking out (8/15/15); the breakfast lady was cleaning up.. no problem, she has to do her job. I asked if she could unlock the juice machine so I can get my 6yr old son some apple juice (hotel cup, not a LARGE cup). She was short and tone was not nice... no, my manager said when it's closed.. it's closed.. I cannot open it..period.. I was like.. wow.. I said.. just for two seconds, he's six not 25.. it's like 9 oz of juice in a cup.. no, I cannot open it.. my manager said no.
The sleep itself was restful. The air conditioner was quiet. Being ripped in the chair. Top cover was stained. I asked for a room where were allowed and the cover at the end of the bed had dog here or cat hair all over it. Breakfast was mediocre at best. When we left the bill said $79 paid. My credit card was charged $117 through Priceline.
The breakfast was tidy and well stocked The staleness of the facility. Wallpaper is unappealing and peeling, mirror in room was cracked so they piled a microwave and a mini cube fridge on top of dresser to hide it. This is NOT a long term stay facility and our room was NOT a suite. Overall it seemed like a $79 dollar room for $124
Friendly staff, good location, greal pool and jacuzzi Rooms need some remodeling. Bathroom fan was dusty
Beds were very comfortable and the hotel was easy to find Breakfast was great and we didn't plan on staying so it was very nice that we were given toothbrushes and paste I think it was too expensive especially when I found out the guest before me only paid $80.00 to stay there and I paid over $100.00!!! I will NEVER use kayak.com again
Room and overall facilities appeared recently renovated and nice overall. There were two easily accessible power outlets on the each bedside lamp, I haven't seen this often and found it very helpful. In-room microwave and mini fridge were a huge plus. Hotel is located across the street from Meijers so its easy to go pick up any little essentials you forgot to bring along. The girls at the front desk were very helpful in recommending a place for dinner. (Grand Mere Inn was great, try the lake perch!) Elevator made a weird noise every time it arrived at our floor. The door to our room stuck and needed a lot of extra force to open and close. Avoid the scrambled "eggs" and "gravy" on the breakfast bar, they're not good at all. Room rate was pretty high for what you got but was less than most comparable properties in the area.
It was close to the Chalets on the Lake. Our friends were staying there.
We attended the PGA event at Harbor Shores. The desk clerk helped us with directions to the bus shuttle. Her route was much better than the GPS. Thanks!
It was in a good location It had a work in progress look. It had an unfinished run down look
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