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We liked the bar in the hotel. It was fun to get a drink and walk back to the room. We also liked the size of the pool even though we did not get a chance to swim I it. I also liked the fitness center. Gave me a chance to continue my exercise regiment while on vacation. Couldn't think of anything.
comfortable rooms great breakfast
Price point was cheaper than other options within walking distance to the David Lawrence convention center. The room was spacious and appeared to have been recently updated. The room overlooked the front awning where visitors can drop off luggage. The awning is sloped and water aggregates in pools at the back end of the awning right in front of my room's window. It looked pretty disgusting and they probably need to clean it or should have putt a better drainage system/slope to the awning. The bed sheets had a subtle stench to them. The sink must have been clogged because it would quickly fill to the brim if left running. The shower was also a little grimy and the drain cover came off when I bumped into it with my foot. For the decrease in price compared to the other hotels near the convention center I think I could have done better.
Loved the location - right next door to Consol Energy Center and we were staying the night after a Pens game. There were red spots on the carpet and walls that could have been cleaned better. the light fixture cover on the light switch in the bathroom was broken - had a big piece of plastic missing.
The room was clean and sufficient. All expected room amenities were provided and our bathroom must have been recently redone - much better than expected. The attached restaurant was perfect for breakfast and sites available for evening dinners. Like all hotels, the bed spread could be cleaned or replaced. There should be a law demanding new bedspreads every six months. I expected two double beds but was limited to one double and a roll away. That bothered me but that goes with booking online rather than through the hotel proper.
Free parking! Good location for concert at Petersen Center. Gave me free cookies and won a $5 gift card to Pamela's Diner up the road. AMAZING BREAKFAST! Staff were awesome! Safe neighborhood. Pillows were square instead of rectangle. Shuttle service only runs on the hour, so didn't even use it when that's the reason I got it. But I was walking distance to concert, even at night.
The staff was helpful when our booking was incorrect. We booked 2 rooms and Booking.com had only forwarded the reservation for one room. The staff was accommodating in arranging another room. The Panera Bread Company restaurant on site was a plus. The facilities were old, but clean.
Since it is 2 Star hotel the room price is reasonable. The people at the reception desk are extremly friendly and helpful. The rooms are clean and practically furnished. Free parking is also a privalage of the hotel.
Location Worst experience I have ever had at the hotel. The manager hotel is the rudest person I have ever encountered and we were treated poorly from the moment we walked through the door. Do not stay here. Rooms were poorly kept. Horrible experience.
Proximity to the university and Schenley Park.
location, fairly clean, convenient to panera bread outdated, drafty windows, lots of street noise
location and access to panera bread The was not a non smoking room available
Room was good size and very comfortable.
Convenient location for medical appointments at UPMC. Room clean and quiet. Nice having Panera Bread in the building.
free Internet, shuttle service, restaurant in the very building no safe to store away precious things
It was nice. I like that Panera is on the 1st floor. So breakfast is fast.