Hotels Winter Haven

Nichts

Nichts. Sehr schlechte Unterkunft im All

Close to highway

I ordered breakfast and they just didn't bring it! When I asked what happened they said 'Sorry!' and did NOTHING! Never going back.

Location was great to Legoland. Staff was so nice and accomodating!

The room was not cleaned very well. Found old food under beds. Used dried out bath cloths hanging in the shower. No safety tabs were on any of the complimentary toiletries. They were not full, appeared to have been used.

Location can't be beat! Within walking distance of Legoland. Nice pool. I've stayed at nicer hotels and discovered bedbugs which I did not see at this hotel. They did comp our room due to the fire.

I didn't like the fact that I had to give up my email address. The pictures look like this is a luxurious hotel but it is really neglected and run down. None of the rooms I was in (3 total) looked remotely like any of those pictures. My reality was a water soaked floor 3 feet inside my room, an unusable shower, uncomfortable beds, and a TV without cable. The game room didn't have much for the kids to do and the machines were not working. Though they comped our room, they charged for breakfast the next morning knowing their customers didn't get to sleep that night due to the electrical fire. The fire alarms never sounded, we only knew people were being evacuated as they were evacuating. The majority of the hotel remained with power out during my stay. And I witnessed abuse of power, management yelling at handicapped staff while abandoning ship when the hotel caught fire. Only 1 staff member was left to deal with the confusion in the lobby where an alarm finally did go off but could still not be heard outside of the lobby.