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Disappointed even though value priced. A one star at best I will do every thing I can to avoid this place. Ant problem as well. I am embarrassed to admit I stated here and place my name with this review. Hopefully this will help someone else avoid this place. Toast and a bagel do not count as breakfast. no maid service.
I will not recommed this awful place to anyone
Actually enjoyed our stay. B4 leaving we were sceptical about staying at the hotel bc of previous reviews but were plesently surprised. The staff was great. We were in a room they hadnt updated yet but they were updating rooms. The beds were comfortable. The room was good sized.pool was wonderful. Floor needed sweeping better. Tv was pretty outdated so not the best picture quality. Needs better curtains bc the lights from parking lot come pouring in. Could hear eveything going on outside including people going upstairs so i suggest a room not facing parkinglot.
Didn't like anything about this hotel It was the worst hotel I ever stay in
We mentioned when we checked in about our concerns of reviews. They put us in one of the newly renovated rooms. It was very nice, it looked like the pictures. All carpet removed and tile floors throughout with area carpet. They are renovating all ground floor rooms this years to this new standard. Spoke with Mark, the owner and they are committed to raising the standards. Give them a chance, good things are coming. could raise standards for breakfast but it was as advertised.
The room was filthy. There were large black stains all over the sofa. The AC unit was blowing black filth into the room. it was all over the table. I pulled the sofa out and there was black stuff all over the back of the back and the floor was filthy.
Rooms didnt have a mini refrigerator and coffe maker.
Price and that's all. Rooms were clean but old, vanity had multiple cigarette burns and rust in the bain, towels were extremely thin and no wash towels or towels for the bathroom floor, breakfast did not have much variety to choose from. I guess that's what you get for 55 a night..
I liked that it was available I didn't like that I immediately knew WHY It was available. VERY, VERY DIRTY. Didn't want to touch anything, but had to sleeP. There were mosquitos in the room that I had to hunt down before sleeping. The bed sheets had stains on them- looked fresh..... Yuck.
Nothing Nothing. Very bad place to stay at all
This place had the rudiest morning desk help! I called the front desk the night of our stay to find out about the hot breakfast time, I was told it was from 6 am until 10 am, I took my grandson for breakfast at 9:30 only to be rudely told that hot breakfast was only until 8 am but there was bagels and coffe, entering the breakfast area to find 2 bagels and dried out toast no butter no ceral no cups for juice or milk and no coffee. I asked the front desk lady if there was anything else or maybe some cereal and was told no I should have been there earlier.. why say 10 am if you are not providing it hot or cold? No mini fridge no coffee no microwave in the rooms. The only thing this place has is a decent pool, the room itself was hot the ac didn't work properly, room smelled musty, stained carpeting no bedspread on bed just a sheet and small blanket the fire detector was chirping when we arrived but the evening desk lady (very nice) did send someone down right away to change it. I was alone with my 3 year old grandson and they but us in a room all the way in the back corner, with no outside lighting. I would not stay there again nor reccommend it to anyone.
overall just a terrible hotel
Location can't be beat! Within walking distance of Legoland. Nice pool. I've stayed at nicer hotels and discovered bedbugs which I did not see at this hotel. They did comp our room due to the fire. I didn't like the fact that I had to give up my email address. The pictures look like this is a luxurious hotel but it is really neglected and run down. None of the rooms I was in (3 total) looked remotely like any of those pictures. My reality was a water soaked floor 3 feet inside my room, an unusable shower, uncomfortable beds, and a TV without cable. The game room didn't have much for the kids to do and the machines were not working. Though they comped our room, they charged for breakfast the next morning knowing their customers didn't get to sleep that night due to the electrical fire. The fire alarms never sounded, we only knew people were being evacuated as they were evacuating. The majority of the hotel remained with power out during my stay. And I witnessed abuse of power, management yelling at handicapped staff while abandoning ship when the hotel caught fire. Only 1 staff member was left to deal with the confusion in the lobby where an alarm finally did go off but could still not be heard outside of the lobby.
In an area with very little good options, this hotel stands above the rest.
The staff was friendly and accommodating and the rooms were very clean. The entrance lobby was small and busy, and the room phone was not working so we could not call the front desk.
First of all, when we got there we were told that the credit card used was declined. After checking our account, we saw that we had indeed been charged on our card. Then we came back about 9pm from visiting my Aunt and were accosted in the parking lot by some guy wanting money. Gave him $20. to get rid of him and quickly entered the hotel. Needless to say it was less than an enjoyable weekend for us in Winter Haven.
Best complementary breakfast I have seen. Kids loved it. Free shuttle to lego land was convenient and ran on time. Good pizza delivered from across the street.
Clean, friendly staff, good breakfast, close parking, close to lego land N/a
The location was great if you are going to LEGOLAND. Also the restaurants were within walking distance. The breakfast was ok but nothing like other Hampton breakfasts. The yogurt had mold in it and when I notified the attendant she thanked me and continued to clean. Also the shower curtain needed to be replaced as well as the ironing board and iron.
This guest did not leave comments about this hotel.
Friendly, great staff, snacks & good coffee in Lobby, great breakfast... No
great location, good breakfast, clean property, spacious/nicely decorated rooms, fitness room and pool, priced just right!
Hotel Staff was friendly. Room was in good order. Room was clean. I needed a late check out and was provided that with a smile. Good Hotel. It met all of my expectations for this Hotel.
Location was great to Legoland. Staff was so nice and accomodating! The room was not cleaned very well. Found old food under beds. Used dried out bath cloths hanging in the shower. No safety tabs were on any of the complimentary toiletries. They were not full, appeared to have been used.
Staff Boxed in all around
I have to say that we were really tired when arriving at the motel. We had taken our three special needs children to Lego Land. The motel was very close to Lego Land so we didn't have far to go and it was very close to a Startbucks which we loved! Our room was for 2 double beds but when the lady at the front desk saw that we needed a little more room, she ch he'd us to a room with a little more floor space and two queen sized beds with no extra charge. The rooms were very clean and the bathroom was really nice. We would stay again. :) We loved everything!
The room was clean and painted a lovely shade of blue. The bed was comfortable. The front desk staff was friendly and helpful. We loved the free shuttle service to Legoland. Although kids eat free, the food is not worth eating. It should be a crime to serve orange juice from concentrate in a central FL hotel. The restaurant is an extension of the lobby and suffered from the room deodorizer used in that area. It made the food even more unappetizing. The AC in the room was so loud that we chose to sleep with it off. Lighting throughout the hotel was too dark.
The bed and pillows were very comfortable. The lady at the front desk I think her name was Jennifer was very nice. And the room was very clean too. Didn't like that we couldn't check in before 3.. We were going to legoland and the park doesn't close until 7pm so couldn't check in until after 7:30 when we were done at the park.. Paid over 160 for the room to stay in it from 8pm and check out was by 11am the next morning.
The staff were all exceptionally friendly and helpful. The room and common areas were newer and clean. Good central location and convenient access to Legoland. Only thing I didn't like were the pillows. I sleep at home with a memory foam pillow and I regret not taking it with me. Their pillows were puffy but no support.
Ecco ist ein sehr modernes aktualisiertes Hotel, das sehr sauber war. Sieht sehr nett aus. Die Angestellten waren alle sehr nett und hilfsbereit. Sie haben ein großartiges Frühstück am Morgen. Die Preise waren auch super. Es gibt viele Restaurants in der Nähe. Apple-Bee liegt direkt auf der anderen Straßenseite. Nichts