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Location - where I needed to be Room smelled of a smoke really bad Carpet really dirty
Manager was wearing an excessive amount of cologne. When checking in there was a lady sitting next to the manager on her phone the ENTIRE time. The same thing happened when checking out. The lady who checked me out didnt even know i was there until i began speaking because she was too bisy looking down at her phone.
The mattress was worn out, the bathroom was very dated
Rooms were comfortable and clean. Price was reason able. Location convenient to many Northwest suburb locations. Hotel and rooms in need of updates. Hotel was not generous with amenities, not enough towels and toiletries left in room after daily cleaning. TVs are very old, WiFi temperamental and difficult to log into.
I liked the location of this hotel and the staff all seemed very kind. The gardens were OK. Nothing spectacular but they were ok. I felt really dirty as I walked into the room. There were marks in the bathtub that I wasn't sure what they were. I had to reclean the bathroom myself. There were two lightbulbs missing from the bathroom light, so it was quite dim in there. Not sure if no one noticed it or what, but it made me wonder what else was missed. The room was extremely old looking. The furniture was really old and the wood was very worn out. Awkward placement of the furniture. The cords of the TV were all showing, just hanging down the wall. Not worth the money we spent on the room. Looked more like a classy Motel 8. Definitely not worth the money. Will not return
Location is good. Price was reasonable. Room was musty, outdated, smelled of old smoke smell from cigarettes. Probably will be better after remodel.
Friendly staff. Nice lobby area. Big bedrooms. Nice garden area.
The beds were fantastic and the noise quality was great. The rooms were in the midst of a remodel. Totally understandable.
The location by a good place to run. The free coffee in the morning,except it is not put out on the weekend. My room was not cleaned one day. There is no included breakfast. The TV was ancient. The room and bathroom need updating.
This hotel used to be wonderful but it has been declining over the last couple of years and this time was the last time I will ever stay here. So sad to see that it has been let go in such a way. I can see now why I got such a good deal on this site and I will be extremely weary of "good deals" from now on.
the pool was ok hotel was under remodeling, therefore dusty and strong paint smell
Very clean, neat looking room. It was very quiet and receptionist very very polite and helpful. I liked that for additional $5 you can have a refrigerator added to your room. TV didn't have any outlets so i couldn't connect my device.
Free parking. The smell! The rooms and halls had a very distinct odor. The place was full smokers who smoked in the hotel regardless of the rules. Breakfast was hidden behind the front desk and you had to ask for each item you wanted and the lady was rude.
This guest did not leave comments about this hotel.
The kitchenette and the full size refrigerator was a good thing. I called prior to our stay to see if we could request beds, and was told there would be 2 beds per room, also if we could get a roll away, was told no roll away. When we arrived, Dylan said there was one we could use. Also, only 1 bed per room, not 2.
Location was nice Room had a very very strong smell of curry. No dishes, no utensils - NOTHING! ....not the same experience as staying at Extended Stay America elsewhere
Size of the room, location. The constant smell of sautÃ©ed onions coming from many of the rooms. Water pressure was low in the shower and the toilet made a constant dripping sound.
The room was spacious, comfortable and clean. The wi-fi connection functioned well. The location is pretty easy to get to. Adequate parking. Claim of 'free breakfast' bordered on false advertising: just bins of packaged muffins and cereal bars; packages of instant oatmeal; coffee. No eating space set aside; grab-and-go only. Staff usually away from desk. Strong smoke smell in hallway.
guest services bought us an extra pillow. It wasn't great but it wasn't terrible either.
Cost. Mostly clean. Will do the job Location. Weird people hanging out in parking lot and lobby. I would guess 'working girls'
great location. bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial.place quiet, neat, overall excellent value. nothing serious.
This guest did not leave comments about this hotel.
Location. Not enough cable tv channels.
Das Hotel ist mit seiner Lage auf dem Flughafen-Geländer sehr gut erreichbar und ideal für eine Übernachtung, insbesondere bei business Flügen. Kaffetassen im Zimmer waren nicht gespült.
Sehr gute Lage nahe Airport ALles Ok
liegt direkt am Flughafen O'Hare; Terminals 1-3 in Fußweite, T5 mit Flughafenbahn zu erreichen; U-Bahn in die City fährt unterm Hotel los
Tolle Lage, nahe am Flughafen und CTA Blue Line. Wunderschöne Einrichtung, tolle Zimmer. Ich würde gerne wieder hier übernachten Matratze war etwas zu hart
Tolle Lage, mit leichtem Zugang von Ihrem Parkhaus. Höflich und hilfsbereit. Großartiges Frühstücksbuffet. Großer Fernseher in unserem Zimmer Nr. 302.
Tolles Preis/Leistungsverhältnis für ruhiges und modernes Zimmer. Das Personal war sehr nett. Sie ließen uns um 12 Uhr einchecken. Red Bar hat tolles Essen und Snacks. Baustelle außerhalb des Hoteleingangs war ein Schandfleck.
Tolles Hotel Bar mit Happy Hour und tollem Essen. Flughafen Shuttle Service Die Zimmer sind sauber und komfortabel. Die Parklage ist schwierig bei der Ankunft und beim Einchecken.
Tolles Preis/Leistungsverhältnis. Sehr schönes Design. Günstige Lage. Höfliches Personal. Großer Parkplatz. Langer Weg zum Zimmer.