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Nice rooms, although a little on the small side. Great location while visiting Tarrytown, Sleepy Hollow, Elmsford, etc. Cooper Mill restaurant is comfortable with good food and provides the room service. Did not make use of the spa, but it looked nice. Excellent service at the front desk. Very accommodating of any request. Evenings when there are company parties and weddings in the ballroom, parking can be a problem. The ballroom can handle very large groups. There is plenty of parking available but it can be a long hike to carry your luggage. We experienced this twice during our four night stay. Coffee service in the lobby is Wednesday, Saturday and Sunday only, and then coffee is not served until well after 7:00 am. Do not plan on coffee service from the lobby.
The beds where comfortable, good water pressure and got water. Plenty of parking. Not happy that we had chipping ceiling paint over the bed. Don't be fooled when your told you have a room with a view of the pool. It was noisy, could bot open the windows for fresh light because of pool was right there, and random people walked up to the glass sliding doors to sit in chairs directly in form of our room.
Not so many people there and it is very quiet place to relax and peace. so we came at the right time!;) One mattresses is very soft and floppy which makes my back hurt. Plse check the matrress... Also needs a bigger table instead of square table so can put some food on instead on the dresser...
Das Personal war freundlich und die Einrichtungen waren in Ordnung. in meinem Bett waren Bettwanzen.
Der Pool war über 21 und und servierte tolle Drinks! Das Personal war sehr nett Wegen des Preises haben wir dort kein Frühstück gegessen. Es war teuer.
Das Personal war sehr hilfsbereit und freundlich.
sauberes Zimmer großes Zimmer schöne Möbel Tolle Aussicht Dusche hatte niedriger Wasserdruck Hotel ist ein Labyrinth zu navigieren
Verkehrsgünstige Lage in Westchester County nahe aller wichtigen Highways. WLAN kostet offiziell 4,95 USD pro Tag, Abrechnungssystem jedoch noch nicht in Betrieb. / Located very conveniently in Westchester County, close to all important high- and freeways. Kein Kühlschrank im Zimmer. Dürftige Auswahl an Fernsehsendern, insbesondere für die USA. / No fridge in the room. Poor selection of TV channels (especially for a U.S. hotel!), no HBO. Hotel obviously wants guests to spend money on expensive pay-TV.
The staff were especially friendly and helpful
The room and bathroom were clean and comfortable. Proximity to the mall and restaurants is nice. I'd prefer free parking, but who wouldn't?
Nothing Parking was supposed to be free when I booked and I was charged for parking when I arrived. Our first room smelled of BO. We were moved to an alternative room, which was fine.
The hallway my room was on smelled like complete throw up and had a horrible odor until later on in the night. Understandably, it was new years day when I came but the hall should of been sprayed or contained the smell. That is the only negative thing I have to say about my stay.
If you're a woman, you know that sometimes that time of the month can come early unexpectedly. It was after midnight, and the store was closed. The hotel's market shop was out. The guy at the front desk checked, and said they didn't have anything. The next morning, I talked to one of the other staff, and she said that they did have them after all. Anyways, it was an uncomfortable situation to say the least. I think the least they could have done was to give me like a discount code for my next stay. Nothing. Oh, and you need to pay for the wifi. Not impressed.