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Nothing. Facilities were subpar. It is a very old hotel and it shows. The staff while outwardly friendly did not seem to very well trained. The bar staff was friendly but the selection made it seem more like a cash bar at a cheap wedding than a quality full service bar. The breakfast is not a breakfast. It is coffee and a snack as you decide where you are actually going to go to eat breakfast.
Historic setting, general lay-out. Room needed updated.
Downtown location, Walking distance to almost everything. This is a classic hotel, but built for traveler's from 1915 not 2015. Rooms and elevators are smaller, but still comfortable; think studio apts. Marble and carpet floors, complementary valet parking (please tip!) and a great restaurant (though expensive, dinner for 2 will be $100+). Everything is clean and well kept, staff is friendly and helpful. We loved our stay!! Just know what you are getting. We are typically B&B folks and not partial to the chain named hotels/motels. This has become one of our 'return to' destinations and hotel. Thank you for a great vacation.
Location, food, staff Shower pressure is horrible. I understand that everyone needs to power save but is better to look into the water leak in room when water is off and give more when on.
Location, Staff, History, Bar & Restraunt Older hotel and does need some updating.
Character and history of the hotel. Continental breakfast was pastries, apples and coffee only. Rooms were so-so but need renovations. Bathroom fixtures were semi-functional and cheap. Food was overpriced at the hotel's in-house restaurant.
Great Locations Right downtown - near a great park and farmer's market on Saturday mornings. Also next to a lake you can walk around. Staff is very nice and friendly and helpful great parking the bathroom is outdated a bit and the carpet needed some work.
table lamps were not working.
The room was clean, the staff was friendly and helpful, and the continental breakfast was good (although a bit limited). I would definitely stay here again.
Location near all downtown restaurants. Restaurant in hotel good. Free valet parking. Room good size. Carpet was worn and rippling, room had prime view of parking structure. Freight trains operate all night and pretty loud on north side of building, staff at desk a bit rude. Hotel hardly full and room no great shakes so either they have no better or they aren't smart enough to figure out using best rooms gets repeat business. Had mini frig, safe and coffee maker which was good. Water pressure not great.
Was visiting student at Florida Southern College which is only a few miles from the hotel. Very spacious and comfortable room. Loved being able to get a glass of wine there at the bar area. Sat by the pool in the morning as I was up early, and it was lovely. All around, probably the best place to stay in Lakeland. Coffee dispenser was empty Sunday morning. Seemed to take a long time to have it refilled, but maybe I was just super impatient.
Rooms were comfortable and clean. Staff is super friendly and accommodating. On top of that the breakfast spread is delicious!
Great customer service & treatment at the front counter.
We usually look for A Hyatt Place when we travel because of the large rooms with a separation. We have 2 small children and the room was plenty big enough for a pack n play and the sofa bed out. Staff were extremely helpful with recommendations on local places to go and assistance during breakfast (clearing plates, getting hair chairs) Can't say enough good things about our visit.
Staff was nice !! The room was musky smell and the rugs had nasty stains all over. its located in a really dark and Not to Safe feeling at Night to walk !
The staff and facilities were great . Room was clean and comfortable. Breakfast was very good . Only down fall was during the time I was there , there was also a girl softball tournaments. A girls ballet , and a young girl dance performance. Children roaming the hallways playing on luggage carts hitting things and running up and down hallway.
cleanliness,great facilities great breakfast and a very friendly staff the heat in are room didn't work
Handy location with a Cracker Barrell across the street. Very clean rooms and facilities. They have a lot of non-english speaking, extended stay guests. They were loud and started a fire in one room cooking dinner. The Fire Dept put it out and after an hour we were all back to normal. The extended stay guests were loud but not too bad after 8pm.
Cleaner than most. Excellent hot breakfast. Nice kitchenette. Free wifi. Restaurants within a short walking distance. I found the bed to be too firm and uncomfortable. Mobile phone service was impossible in the room and generally spotty in the building.
the breakfast set up was pretty good. The pool area was nicely kept. the room smelled like Italian food had bee cooked there the night before we came.
I have food sensitivities and often bring my own food. So I was very pleasantly surprised to see that I had a refrigerator to keep my food (I was not aware of this), but I knew there was a microwave. The room was cozy, comfortable, and private.
I had a good time in Lakeland during my vacation. I stayed for a week and felt right at home in my room. Did not understand why the light switch at the front door controled the lights at the bedside??
Bed was hard as a rock
+Great value. +I felt safe there. +Nice staff The only minor issue was that the breakfast room was too small.
Good price. They did not have enough cribs as advertised in the listing. I had to check out and find another hotel. The room smelled like smoke.
Size of room was good. By stairwell was really noisy. Thought they had free breakfast, but they didn't. Went down to grab at least a muffin at 9:23am and the doors were already locked.
Great location if you are going to see the Tigers at Joker Stadium and is only a few minute drive away. The facility is quite dated but has a nice sports bar that is convenient. Breakfast was weak with cereal and one waffle maker to use. Think it is over priced but is expected in Florida during this time period.
My fiancée and I were relocating to Lakeland and needed a place to stay while awaiting the completion of our new place. We found ourselves at the Ramada for a little over a week. Aside from the great rates, the room, staff, and management were beyond exceptional. Great location as we both still work in the neighboring metro Orlando and Tampa areas. We would recommend this facility and will guarantee our business in the future. No complimentary breakfast, not a big deal as we wouldn't utilize anyway
Hotel was very quiet. Besides one bad night, guests all kept to themselves. Housekeeping abided privacy sign but offered new amenities when needed. Wasn't informed of the $100 deposit required at check in. Hotel has been crediting and depositing out of my account all week.
I ordered a king bed room which wasn't showing up on their system so we had to settle for a 2 dbl bed. After waiting half hour to get it.
Proximity of the entrance from the parking lot to the elevator to my room. It was not easy to enter or exit the highway in both directions
That we couldn't change the date or get a refund. It was our first time using kayak and my husband booked for the wrong day! Didnt get to stay what a waste of money. We won't use it again!
The location near the interstate was good for quick access to I-4, since I was traveling to Tampa mornings. It seems everything in the room squeaked: the bed crunched/groaned/squeaked every time I turned over, and the chair squeaked and groaned when i sat in it.
Clean and reasonably comfortable. Older building, noisy location, limited parking. Quite busy for a Saturday night, perhaps a bit of a party location. Not quite up to par for a business/family travel motel.
For the price, I was very - and pleasantly - surprised how nice the room was. It was clean, and attractively furnished.
Clean room, clean bathroom, no moldy smell, excelent service, pool party. Dated Barhroom and Fee for breakfast.
Doors in most rooms don't auto close. Faucet leaking, faceplates broken, no sink stoppers, no bed duvet/comforter covers, mattresses ancient, paint over sprayed mold issues in bathroom. Obvious owners couldn't give a toss about investing in product. Staff embarrassed but doing a great job. Room was clean but dear heavens you can tell - as night auditor stated owners "are letting the hotel run dry and take the money". The auditor was quitting as he couldn't bear the complaints on maintenance. Ramada needs to disown franchisee and keep staff who deserve a product to match their service.
The location The place was filthy & I found a bed bug under my 4 year old daughter! There were ants everywhere, including in the beds & the floor looked to be under construction in the bathroom. Not a bang for your buck, spend the extra $30 a night & go somewhere decent!!!
We believe the sheets were clean Tile floor dirty. Knobs on shower would come off. No ventilation in shower area. Tiles cracking and bulging. Rust everywhere. Bugs at sink area. Breakfast horrible. Cold microwave egg circles. No salt pepper. Only whole milk. Only white bread. Lots of road noise due to location.
Tile floors in room that were dirty. Second nite we came back to the room and the maid did not close the door all the way. Thank God nothing was stolen. Older hotel, hard to get to because of road expansion has isolated it from the highway.
The Staff: The first room given had NO electrical power on one side of the room. The staff/front desk handled this without hesitation. New room given immediately however, new room did not have same size TV (much smaller). Good night sleep...... To be honest - The price was very good, thought I was getting a bargain--but I got what I paid for. So beware.
Good for the price that couple days Old but nice inside
The location is ideal because you are next to the highways and a ton of restaurants. The mall is also close by. The side of the Travelodge I was on was near the highway so you hear everything going by. But, other than that it was okay.
Staff was friendly. Check I was fast and easy. The bathroom door wouldn't shut. Overlapped the door jam by a full inch.No fan in the bathroom. Bathroom sink barely drained. Tile floors were greasy. Bedding had holes.
I couldn't find anything to like because this place isn't worth a plug nickel!!!! The fact that they took a $50 deposit for incidentals, and I did not get it back! The filthy room that hadn't been cleaned, The shots fired down in the parking lot, The stale continental breakfast, the ants and spiders all over the room, or do you want to know about the prostitutes doing business in the parking lot and in their rooms.......The list goes on.. Do NOT bring children here!!!!!
Nothing Everything if you o rating I would give all zeros, the worst hotel I have ever stayed in. Will never use a Howard johnsons again.
There for business. We had two rooms and left after the first night leaving two rooms paid for the next two nights.
The rooms were renovated and definitely clean. No smell, no bugs. The breakfast was good. Waffle machine, decent coffee, cereal, breads, etc. They say it ends at 9 but they always had it out longer. Our first rooms bathtub leaked but they immediately let us move. no big deal. They had a lot of signs up about theft and keeping your doors locked. The area was a little sketchy but we didn't have a problem with wanderers.